Concierge & Front Desk Champion

Priority Life Care, LLC; Butler (Butler County); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Competitive wages and PTO

Career advancement via Pathway to Prom

Health plans including vision and dent

Telemedicine (SwiftMD)

Holiday pay

Company paid Life Insurance

Family planning and Maven

Disability/Accident/Critical Illness

Employee Assistance Program

Retirement savings plans

Flexible Spending Accounts

Employee referral bonuses

On-demand wages via ZayZoon

Rewards Program

Job summary

Priority Life Care is seeking a Concierge who will be the welcoming face of our community, assisting residents, families, and staff with information and directions. You will handle calls, greet visitors, and support guests with mobility as needed.

The role emphasizes strong customer service, safety compliance, and representation of the PLC mission. Competitive wages, PTO, and comprehensive health plans are included with a clear pathway for advancement.

Qualifications

• High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience.
• Valid drivers license with no moving violations in the last four (4) years.
• Must pass a background screening
• Prior experience in long-term care, home health or related service industries, a plus.

Responsibilities

• Welcomes residents, families, and visitors and provides information and directions.
• Answers, screens, and forwards calls; takes messages as needed.
• Greets visitors and escorts them to destinations within the facility.
• Performs word processing and clerical duties as assigned.
• May assist guests in and out of vehicles or wheelchair.
• Reports issues to the Executive Director and ensures compliance with health and safety standards.
• Supports families and visitors; embodies Priority Life Care mission and values.

Skills

Customer service

Telephone etiquette

Education

High School diploma or equivalent

Job description

Priority Life Care is seeking a Concierge who will be the welcoming face of our community, assisting residents, families, and staff with information and directions. You will handle calls, greet visitors, and support guests with mobility as needed.

The role emphasizes strong customer service, safety compliance, and representation of the PLC mission. Competitive wages, PTO, and comprehensive health plans are included with a clear pathway for advancement.