Receptionist (Concierge)

Priority Life Care, LLC; Butler (Butler County); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Competitive wages and PTO

Career advancement via Pathway to Prom

Health plans including vision and dent

Telemedicine (SwiftMD)

Holiday pay

Company paid Life Insurance

Family planning and Maven

Disability/Accident/Critical Illness

Employee Assistance Program

Retirement savings plans

Flexible Spending Accounts

Employee referral bonuses

On-demand wages via ZayZoon

Rewards Program

Job summary

Priority Life Care is seeking a Concierge who will be the welcoming face of our community, assisting residents, families, and staff with information and directions. You will handle calls, greet visitors, and support guests with mobility as needed.

The role emphasizes strong customer service, safety compliance, and representation of the PLC mission. Competitive wages, PTO, and comprehensive health plans are included with a clear pathway for advancement.

Qualifications

• High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience.
• Valid drivers license with no moving violations in the last four (4) years.
• Must pass a background screening
• Prior experience in long-term care, home health or related service industries, a plus.

Responsibilities

• Welcomes residents, families, and visitors and provides information and directions.
• Answers, screens, and forwards calls; takes messages as needed.
• Greets visitors and escorts them to destinations within the facility.
• Performs word processing and clerical duties as assigned.
• May assist guests in and out of vehicles or wheelchair.
• Reports issues to the Executive Director and ensures compliance with health and safety standards.
• Supports families and visitors; embodies Priority Life Care mission and values.

Skills

Customer service

Telephone etiquette

Education

High School diploma or equivalent

Job description

At Priority Life Care (PLC), we believe everyone deserves dignity, compassion, and respect, including our coworkers. If you are looking to serve and make a positive difference in someone’s life — and light the way in senior care — you may be a fit for our committed, professional team.

Priority Life Care is also a designated “Great Place to Work”! When you choose to work at PLC, we provide you the opportunity to use your talents in a progressive, growing organization. Join our team today and love what you do!

At Priority Life Care, our mission is to light the way in senior care, with respect to affordability and independence.

CONCIERGE:

The main function of the Receptionist, or as we at Priority Life Care call it, Concierge, is to provide exceptional assistance and information to incoming guests, visitors, and staff to facilitate their entrance into or exit from the facility. This person is a courteous and friendly co-workers, and follows procedures as outlined by state and federal regulations.

To our staff we provide:

• Competitive wages and PTO
• Exceptional career advancement opportunities through our \"Pathway to Promotion\"program
• A full range of health plans - including vision and dental!
• SwiftMD Telemedicine, at low or no cost!
• Special pay rates on holidays
• $10,000 Company paid Life Insurance
• Family planning and support services through Maven
• Voluntary Short-Term Disability, Accident Coverage, and Critical Illness
• Confidential Employee Assistance Program
• Retirement savings plans
• Flexible Spending Accounts
• Employee referral bonuses
• On-demand wages via ZayZoon. No need to wait until payday!
• Rewards Program based on Years of Service and PLC Employee of the Year Award

The impact you'll make:

• Works as the face of the community by providing a welcoming and informative experience for residents, their families, and the public
• Operates telephones to answer, screen and forward calls, providing information and taking messages
• Greets visitors entering establishment and directs or escorts them to specific destinations
• Performs word processing duties as assigned
• May assist guests in and out of vehicles or wheelchair
• Reports any issues or problems that may arise to the Executive Director
• Complies with state, federal, and all other applicable health care and safety standards
• Assists families and other visitors as needed
• Promotes and exemplifies the Priority Life Care mission and values at all times

Qualifications:

• High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience; or an equivalent combination of education and experience.
• Valid drivers license with no moving violations in the last four (4) years.
• Must pass a background screening
• Prior experience in long-term care, home health or related service industries, a plus

Check us out on our website: www.prioritylc.com or text “CARE” to 85000

Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

$12.50 / hour