Concierge Front Desk Associate – Part-Time, Marina Del Rey

Actionlife; Los Angeles (CA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, vision

Pet insurance

401(k) with company match

Life and disability insurance

Paid time off and holidays

Job summary

Action Property Management is seeking a Part-Time Front Desk Associate for the Cove team in Marina Del Rey. This role focuses on delivering exceptional resident service, maintaining a polished lobby, and managing access control while representing the HOA management brand.

The position requires 18+ years old with a background check, at least 1 year in customer service, and a professional, upbeat demeanor. Hospitality experience is a plus. Friday–Monday shifts are expected.

Qualifications

• Must be over 18 years of age and pass a pre-employment background check and drug screening.
• At least 1 year of customer service experience.
• Highschool Diploma/GED or equivalent.
• Hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls. Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

Skills

Customer service

Front desk experience

Team player

Professional appearance

Education

High school diploma or GED

Job description

Action Property Management is seeking a Part-Time Front Desk Associate for the Cove team in Marina Del Rey. This role focuses on delivering exceptional resident service, maintaining a polished lobby, and managing access control while representing the HOA management brand.

The position requires 18+ years old with a background check, at least 1 year in customer service, and a professional, upbeat demeanor. Hospitality experience is a plus. Friday–Monday shifts are expected.