5-Star Luxury Front Desk Concierge (Part-Time)

Action Property Management; Los Angeles (CA); On-site; USD 26,000 - 37,000; Part time

Job summary

Action Property Management in Los Angeles is seeking a part-time Front Desk Associate for the Beverly West team. You will deliver 5-star hospitality to residents and guests, welcome visitors, manage phones and parcels, and support concierge services.

Schedule includes Mon, Tue, Fri, Sun with varied hours; compensation is $23 per hour. Ideal candidates have 1+ year of customer service, a polished appearance, and a proactive, solutions-oriented attitude.

Qualifications

• Must be over 18 years old and pass a pre-employment background check and drug screening.
• At least 1 year of customer service experience.
• Highschool Diploma/GED or equivalent.
• Hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired; polished appearance and demeanor.
• Upbeat and positive team player attitude; proactive customer service approach.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls; receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

Skills

Customer service

Hospitality

Team player

Proactive service

Education

High school diploma or GED

Job description

Action Property Management in Los Angeles is seeking a part-time Front Desk Associate for the Beverly West team. You will deliver 5-star hospitality to residents and guests, welcome visitors, manage phones and parcels, and support concierge services.

Schedule includes Mon, Tue, Fri, Sun with varied hours; compensation is $23 per hour. Ideal candidates have 1+ year of customer service, a polished appearance, and a proactive, solutions-oriented attitude.