Front Desk AssociateMarketing Concierge

The Lash Lounge Henderson - The District; Henderson (NV); On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Opportunity for advancement

Training & development

Employee discounts

Company parties

Job summary

The Lash Lounge Henderson - The District is seeking a highly motivated Front Desk Associate. This part-time role focuses on enhancing customer experiences, increasing membership and retail sales, and requires availability on weekends and evenings. Responsibilities include greeting clients, scheduling appointments, and maintaining a welcoming environment. Candidates should have at least one year of customer service experience, excellent phone skills, and a strong ability to multitask in a fast-paced salon environment.

Qualifications

• 1+ years of customer service or retail sales experience required.
• Outstanding phone skills are essential.
• Availability on evenings, holidays, and weekends is necessary.
• Strong multitasking ability in a fast-paced environment is important.

Responsibilities

• Increase membership and retail sales.
• Follow up and schedule sales leads.
• Greet new clients and ensure excellent customer experience.
• Market and schedule appointments in person or by phone.
• Maintain a clean and inviting environment.
• Coordinate with Lash Artists to ensure smooth operations in the salon.

Skills

Customer service experience

Retail sales experience

Phone skills

Multitasking ability

Attention to detail

Experience with MindBody Software

Eyelash extensions knowledge

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Training & development
• Employee discounts
• Company parties

WHO WE ARE

The Lash Lounge is the premier salon for Lash Extensions with over 135 locations in the United States. We offer a complete array of beauty services including Lashing, Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR

We are looking for a highly motivated and committed part time Front Desk Associate for our salon. This position begins as a part-time position (Minimum 20 hours per week) but could increase to more hours and possibly a full-time position. This Marketing Position requires availability on weekends, Sundays and Wednesday nights; Morning shifts 7:30-3:30; evening shifts 3:30-9:30 PM; overlap shifts 11 AM- 3PM. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you are interested in escalating your career through knowledge and expertise, this is for you.

RESPONSIBILITIES

• Increase membership sales and retail sales
• Follow up and schedule sales leads
• Greet new clients and provide an excellent customer experience
• Market/Schedule appointments in person or by phone
• Maintain a clean and inviting environment
• Partner with Lash Artists to maintain a fluid environment in the salon

REQUIRED SKILLS

• 1+ years customer service or retail sales experience.
• Outstanding phone skills
• MUST be available evenings, holidays and weekends
• Strong attention to detail/financially incentivized by company goals
• Strong ability to multitask in a fast-paced environment
• Experience with MindBody Software is a plus!
• Eyelash extensions are required

WHY JOIN OUR TEAM?

• Hourly wage; + 10% Commissions+ 10% On product sales; Member sign-up bonuses
• Growth opportunities
• Discounts on retail products
• Great Bonuses and Incentives