Concierge Dental Front Desk & Treatment Coordinator

Smile Studio of Spring Lake; Spring Lake (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Guaranteed pay

Paid holidays

Paid vacation

Quality-focused environment

Job summary

Smile Studio of Spring Lake is seeking a polished Front Desk/Treatment Coordinator to be the cornerstone of the front office. You will present treatment plans, guide patients through scheduling and financing, and ensure no patient falls through the cracks in our boutique, fee-for-service practice.

As the bridge between diagnosis and care, you will manage scheduling with precision, maintain Dentrix records, collaborate with the doctor and clinical team, and help maintain the elevated patient

Qualifications

• Minimum 2 years of dental treatment coordination experience.
• Dental front office and financial coordination experience.
• Experience presenting and closing treatment plans.
• Proficiency in Dentrix.
• Strong understanding of dental financing and payment arrangements.
• Excellent communication with patients, clinical team and leadership.
• Highly organized, reliable, detail-oriented.
• Unquestionable honesty and integrity with patient and financial information.
• Comfort working independently in a solo-doctor practice.
• Professionalism for a luxury, appointment-based practice.

Responsibilities

• Serve as primary point of contact for patients from first call through completed treatment.
• Present treatment plans clearly, translating clinical language into understandable terms.
• Guide patients from diagnosis to scheduled, committed appointments.
• Follow up on unscheduled and incomplete treatment until resolved.
• Maintain the refined, elevated experience that defines the practice.
• Manage scheduling and patient flow with precision.
• Maintain accurate, confidential patient records in Dentrix.
• Collaborate daily with the doctor and clinical team on case presentation, treatment sequencing, and priorities.
• Present and discuss fees; navigate non-network, financing options.
• Track and report case acceptance and treatment conversion.

Skills

Dental coordination

Front office experience

Treatment plan presentation

Dentrix proficiency

RDA or clinical background

Dental financing knowledge

Excellent communication

Organized and detail-oriented

Honesty and integrity

Independent work in solo practice

Luxury appointment-based service

Education

RDA or clinical background

Tools

Dentrix

Job description

Smile Studio of Spring Lake is seeking a polished Front Desk/Treatment Coordinator to be the cornerstone of the front office. You will present treatment plans, guide patients through scheduling and financing, and ensure no patient falls through the cracks in our boutique, fee-for-service practice.

As the bridge between diagnosis and care, you will manage scheduling with precision, maintain Dentrix records, collaborate with the doctor and clinical team, and help maintain the elevated patient