Concierge - Contingent

Lake Seminole Square; Auburn Hills (MI); On-site; USD 18,000 - 26,000; Part time

Job summary

The Avalon of Auburn Hills is seeking a hospitality-focused Concierge to warmly welcome residents, guests, applicants, and service providers. This part-time role is based at 3151 Walton Blvd, Auburn Hills, MI, and involves daily interaction with residents and staff.

Responsibilities include answering calls, processing deliveries, documenting receipts, coordinating maintenance requests, and assisting the Business Office Manager.

Qualifications

• High school diploma or GED required.
• Experience using Microsoft Office is preferred.
• Excellent telephone communication skills required.

Responsibilities

• Meet and greet residents, guests, and vendors in a warm, professional manner.
• Respond to issues to prevent escalation and ensure service.
• Accept deliveries, log receipts, and notify residents of deliveries.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects.

Skills

Telephone communication

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

When you work atThe Avalon of Auburn Hills, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

TheAvalon of Auburn Hills is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

Starting pay $16.00/hour

EEO Employer

#sponsor

Job Info

• Job Identification 19510
• Job Category General/Administrative
• Posting Date 11/14/2024, 02:54 PM
• Job Schedule Part time
• Locations 3151 Walton Blvd, Auburn Hills, MI, 48326, US