Concierge

Brandon Wilde; New Albany (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

The Avalon of New Albany is seeking a hospitality-focused Concierge to warmly greet residents, guests, and vendors. You will be the first face visitors see, handling inquiries and coordinating deliveries in a busy senior living community.

The role offers a part-time schedule: every other Tuesday & Friday and every other weekend, with weekday shifts 4:30pm-8pm, Saturday 9am-4pm, and Sunday 9am-3pm. Prior Office experience is a plus; EEO Employer.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite.
• Excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Skills

Telephone communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

When you work at The Avalon of New Albany, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills
• Part Time - Every other Tues & Friday and every other weekend. 4:30pm -8pm Weekday .Saturday 9-4pm Sunday 9-3pm

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer