Concierge & Community Admin (Part-Time, Weekends)

Capri Communities LLC; Appleton (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Capri Communities LLC is seeking a part-time Concierge to provide administrative support for the community and assist residents and guests with a customer-centered approach.

The role acts as the face of the community, coordinating information flow, performing clerical tasks, and contributing to process improvements. The schedule may include holidays, extended shifts, nights, weekends, standby or on-call as necessary.

Qualifications

• Knowledge of computer applications (Microsoft Word, Excel, PowerPoint, Publisher) as well as office equipment operations.
• Ability to organize and manage multiple priorities, always keeping residents and their satisfaction as top priority.
• Positive attitude, initiative, enthusiasm and energy.
• Strong customer orientation to older adults.
• Strong communication skills – verbal and written.

Responsibilities

• Monitors, greets, interacts with and directs residents, family members, guests, and vendors in a professional, friendly, and courteous manner.
• Answers internal and external telephone calls, and guests entering the building.
• May provide administrative support for different departments including certain tasks or projects.
• Maintains building security, monitors security systems including the emergency call system and respond accordingly.
• Manages the operation and maintenance of all office equipment and communication devices. Orders and maintains adequate inventory of office and community supplies.
• Manages mail and newspaper delivery.
• Assists the Lifestyle Enrichment department with various activity programs as directed, including reminding residents of and encouraging resident involvement in activities.
• Participates in and attends all required in-service training sessions

Skills

Customer service

Communication

Organizational skills

Teamwork

Education

High school diploma or equivalent; Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Publisher

Job description

Capri Communities LLC is seeking a part-time Concierge to provide administrative support for the community and assist residents and guests with a customer-centered approach.

The role acts as the face of the community, coordinating information flow, performing clerical tasks, and contributing to process improvements. The schedule may include holidays, extended shifts, nights, weekends, standby or on-call as necessary.