Resident Experience Concierge

Capri Communities; Appleton (WI); On-site; USD 18,000 - 25,000; Full time

Job summary

Capri Communities in Appleton, WI seeks a Concierge to provide front-desk and administrative support. The role serves residents and guests, handling clerical tasks, coordinating information flow and supporting various departments as needed.

You will be the community’s face, delivering friendly, professional service while striving to improve core processes and ensure resident satisfaction.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 3–5 years administrative experience, preferably in property management or real estate.
• Proficient in MS Office and office equipment operations.

Responsibilities

• Greet residents, families and guests in a professional, courteous manner.
• Provide clerical support and manage information flow as assigned.
• Maintain building security and office equipment; handle mail and supplies.
• Assist Lifestyle Enrichment with activities and attendance reminders.
• Participate in required in-service trainings and comply with standards.

Skills

MS Office

Customer focus

Communication

Administrative tasks

Education

High school diploma

Associate degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Publisher

Job description

Capri Communities in Appleton, WI seeks a Concierge to provide front-desk and administrative support. The role serves residents and guests, handling clerical tasks, coordinating information flow and supporting various departments as needed.

You will be the community’s face, delivering friendly, professional service while striving to improve core processes and ensure resident satisfaction.