Concierge & Breakfast Attendant — Elevate Guest Experience

Concord Hospitality Enterprises Co.

Wayne (NJ)

Presencial

USD 22.000 - 30.000

Jornada completa

Hace 3 días
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Ventajas ofrecidas por este puesto de trabajo

Competitive wages
Medical/Dental/Vision plans
Life insurance with Short Term andLong
401k with Company Match
Tuition assistance
Discounted room rates at Concord
Training & development and career—adv

Descripción de la vacante

Concord Hospitality Enterprises Co. in Wayne, NJ, is seeking a friendly Concierge Attendant to deliver outstanding guest experiences in the hotel lounge. You will greet guests, provide local recommendations, and coordinate dining reservations and transportation as needed.

Join a team that emphasizes hospitality, cleanliness, and a proactive service mindset. The role requires a flexible schedule, including weekends and holidays, with full-time hours and comprehensive benefits.

Formación

  • Experience in hospitality, concierge, lounge attendant, or customer service is preferred.
  • Strong communication and guest service skills.
  • Knowledge of local restaurants, attractions, and transportation options preferred.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Detail-oriented with a focus on cleanliness and presentation.
  • Basic computer skills and ability to learn hotel systems.
  • Professional, reliable, and service-focused.
  • Ability to work independently and as part of a team.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Commitment to delivering exceptional guest experiences.

Responsabilidades

  • Provide exceptional service and hospitality to guests in the Concierge Lounge.
  • Set up, stock, and maintain food, beverage, and supply presentations.
  • Keep the lounge clean, organized, and guest-ready throughout the shift.
  • Assist guests with local recommendations, dining reservations, transportation, and hotel services.
  • Answer guest questions and fulfill special requests promptly and professionally.
  • Maintain knowledge of hotel amenities, events, and local attractions.
  • Support front office operations and guest communications as needed.
  • Follow food safety, cleanliness, and service standards.
  • Perform additional duties as assigned to support guest satisfaction and hotel operations.

Conocimientos

Hospitality
Customer service
Guest communication
Local knowledge
Multitasking
Attention to detail
Computer skills
Teamwork
Flexible schedule
Professionalism

Descripción del empleo

Concord Hospitality Enterprises Co. in Wayne, NJ, is seeking a friendly Concierge Attendant to deliver outstanding guest experiences in the hotel lounge. You will greet guests, provide local recommendations, and coordinate dining reservations and transportation as needed.

Join a team that emphasizes hospitality, cleanliness, and a proactive service mindset. The role requires a flexible schedule, including weekends and holidays, with full-time hours and comprehensive benefits.

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