Concierge Bell Attendant – Guest Experience

San Manuel Band of Mission Indians; Highland (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

San Manuel Band of Mission Indians is seeking a professional Bell Person to represent the hotel with courteous, high standards of service. You will deliver luggage, assist guests, and provide information on hotel facilities, casino, and local attractions while collaborating with Concierge for transportation; you may work evenings, weekends, and holidays as needed.

The role emphasizes safety awareness, adherence to health protocols, and ongoing customer service training to maintain best-in-class

Qualifications

• High School Diploma or GED required.
• Minimum one (1) year customer service experience required. Hotel experience a preferred.

Responsibilities

• Provides Best in Class customer service during all guest interactions and handles luggage for arrivals and departures.
• Provides guests with directions, information about the Hotel and local attractions; assists with organized transportation.

Skills

English proficiency

Customer service

Education

High School Diploma or GED

Job description

San Manuel Band of Mission Indians is seeking a professional Bell Person to represent the hotel with courteous, high standards of service. You will deliver luggage, assist guests, and provide information on hotel facilities, casino, and local attractions while collaborating with Concierge for transportation; you may work evenings, weekends, and holidays as needed.

The role emphasizes safety awareness, adherence to health protocols, and ongoing customer service training to maintain best-in-class