Concierge & Administrative Assistant for Resident Services

Vicars Landing 1; Ponte Vedra Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Holiday Bonus

Scholarship Opportunities

Free Lunch

Employee Recognition Programs

Medical, Dental, Vision Insurance

Job summary

Vicars Landing is seeking a Concierge / Administrative Assistant to warmly welcome residents, visitors, and staff while delivering responsive customer service and administrative support to executives and the broader community.

This role focuses on managing inquiries, coordinating mail and packages, maintaining databases, supporting events and communications, and assisting with emergency preparedness to ensure smooth daily operations.

Qualifications

• High school diploma or equivalent.
• Three or more years of experience in an administrative, receptionist, concierge, or customer service role.
• Strong organizational skills with exceptional attention to detail.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Ability to manage competing priorities while maintaining a positive and professional demeanor.
• Strong interpersonal skills and a commitment to delivering exceptional customer service.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Serve as a welcoming and professional resource for residents, visitors, vendors, and team members.
• Provide administrative support to executive leadership and administrative departments through correspondence, reports, mail processing, and document preparation.
• Answer and direct phone calls, respond to inquiries, and connect residents and guests with the appropriate departments and services.
• Coordinate incoming and outgoing mail, package distribution, shipping services, and related resident communications.
• Maintain resident databases, directories, records, and community communication platforms, ensuring information is accurate and up to date.
• Support community initiatives, events, publications, and administrative projects as assigned.
• Assist with emergency preparedness activities, including maintaining documentation and supporting hurricane preparedness processes.
• Learn and utilize community software programs and technology tools to support resident services and operational excellence.

Skills

HS diploma

3+ years admin

Organizational skills

MS Office

Communication skills

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Vicars Landing is seeking a Concierge / Administrative Assistant to warmly welcome residents, visitors, and staff while delivering responsive customer service and administrative support to executives and the broader community.

This role focuses on managing inquiries, coordinating mail and packages, maintaining databases, supporting events and communications, and assisting with emergency preparedness to ensure smooth daily operations.