Resident Experience Concierge & Admin Specialist

VICARS LANDING; Sawgrass (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement Savings Plan

Paid Time Off

Employee Assistance Program

Life Insurance & Extras

Professional Development

Holiday Bonus

Scholarship Opportunities

Free Lunch

Employee Recognition Programs

Job summary

Vicar's Landing in Ponte Vedra Beach, FL is seeking a Concierge / Administrative Assistant to greet residents, visitors and team members and provide administrative support to leadership and the community.

You will manage inquiries, coordinate mail, maintain databases, assist with events and hurricane preparedness, and learn community software to support exceptional resident service and operations.

Qualifications

• High school diploma or equivalent.
• Three or more years in administrative, receptionist, concierge, or customer service roles.
• Strong organizational skills with attention to detail.
• Proficiency with MS Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication.
• Ability to manage competing priorities with professionalism.
• Strong interpersonal skills and customer service focus.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Serve as a welcoming and professional resource for residents, visitors, vendors, and team members.
• Provide administrative support to leadership and departments through correspondence, reports, mail processing, and document prep.
• Answer and direct calls, respond to inquiries, connect residents to appropriate departments.
• Coordinate mail, package distribution, shipping, and related resident communications.
• Maintain resident databases, directories, records, and community platforms.
• Support community initiatives, events, publications, and admin projects.
• Assist with emergency preparedness activities and hurricane readiness.

Skills

Administrative experience

Office coordination

Organizational skills

MS Office proficiency

Verbal and written communication

Multitasking

Client service mindset

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Vicar's Landing in Ponte Vedra Beach, FL is seeking a Concierge / Administrative Assistant to greet residents, visitors and team members and provide administrative support to leadership and the community.

You will manage inquiries, coordinate mail, maintain databases, assist with events and hurricane preparedness, and learn community software to support exceptional resident service and operations.