Concierge

Tyler ISD; Tyler (TX); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

401(k)

Paid time off

Résumé du poste

Tyler ISD is seeking a part-time front desk receptionist to greet residents and visitors, answer phones, relay calls, and perform clerical duties. The role offers potential for full-time hours and cross-training opportunities across departments.

Ideal candidates will have a high school education, clerical experience, and basic computer skills, with a patient, service-oriented approach toward seniors and families; training will be provided.

Qualifications

• Must have high school education or three to six months related experience or training.
• Previous experience working with senior adults preferred.
• Must be able to read, write, speak, and understand the English language.
• Must have experience in a clerical position.
• Recommended to have basic computer skills.

Responsabilités

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Use proper telephone skills.
• Ensure safety of the residents and property by monitoring life safety systems, building alarms and investigating any unusual activity.
• Maintain visitor sign in/out kiosk and enter maintenance request work orders.
• Receive packages and deliver in the evening.
• Inform supervisor of any resident issues or concerns.
• Complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
• Attend all required training, in-service, and staff meetings.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures of Senior Solutions Management Group.
• Perform other duties as assigned.

Connaissances

Phone etiquette

Customer service

Computer literacy

Formation

High school diploma or equivalent

Clerical experience

Description du poste

Position Summary

Part-time with potential for full time hours. This position is responsible for enhancing resident services and providing up-to-date information in a more efficient and timely manner, as well as greeting residents and visitors, answering the telephone, responding to both routine inquiries and emergencies, relaying calls to the proper department, and performing a variety of related clerical duties. The ideal candidate will be willing to cross train for work in other departments, as well as working at the front desk. Our preferred candidate should also have a genuine love for our residents and a heart for serving others. This position reports to the Business Office Manager or other assigned manager.

Benefits

• 401(k)
• Paid time off

Essential Functions

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Use proper telephone skills.
• Ensure safety of the residents and property by monitoring life safety systems, building alarms and investigating any unusual activity.
• Maintain visitor sign in/out kiosk and enter maintenance request work orders.
• Receive packages and deliver in the evening.
• Inform supervisor of any resident issues or concerns.
• Complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
• Attend all required training, in-service, and staff meetings.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures of Senior Solutions Management Group.
• Perform other duties as assigned.

Experience and Education

• Must have high school education or three to six months related experience or training
• Previous experience working with senior adults preferred..
• Must be able to read, write, speak, and understand the English language.
• Must have experience in a clerical position.
• Recommended to have basic computer skills.