Concierge

Discovery Senior Living; Tulsa (OK); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options with full/

Paid time off and Holidays (full-time)

Full benefit package including health,

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Job summary

Discovery Senior Living in Tulsa, Oklahoma is seeking a Weekend Concierge for a part-time schedule from 10:00 AM to 8:30 PM. The role includes greeting guests, residents and employees, answering calls, and providing general information in a friendly, supportive environment.

No prior experience required for most positions; on-the-job training is provided. A comprehensive benefits package is offered, including health, dental, vision, life, disability insurances, and a 401(k) with employer matching.

Qualifications

• High school diploma or GED preferred.
• One to three years customer service experience and/or training.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Skills

Customer service experience

Education

High school diploma or GED

Job description

Discover your Purpose!

We are looking for a Weekend Concierge. This is a part-time job from 10am - 8:30pm. Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment.

We provide on-the-job training with no experience required for most positions.

Benefits

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Full benefit package including health, dental, vision and more (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Additional Information

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, Employee Assistance Program and accident insurance policies.

EOE D/V