Concierge

Discovery Senior Living; Bradenton (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages

Flexible scheduling options

Paid time off

Job summary

Discovery Villages Sarasota Bay is seeking a friendly Concierge to welcome residents and visitors, manage front desk operations, and support resident services. This role serves as the first point of contact, handling calls, messages, and inquiries with professionalism and warmth. The position is part-time, with Saturday and Sunday shifts from 2:00 p.m.

to 8:00 p.m. located at 1414 69th Ave W Bradenton, FL. Benefits include competitive wages, flexible scheduling, paid time off for full-time staff

Qualifications

• Strong communication, organization and interpersonal skills are required.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.

Responsibilities

• Answer phones and greet residents, families, and visitors.
• Take accurate messages and relay them promptly to the right team member.
• Coordinate resident and family appointments and transport as needed.
• Maintain front desk area, logs, and sign-in sheets in a welcoming manner.
• Support marketing materials and dining service ticketing as requested.

Skills

Communication skills

Organization

Interpersonal skills

Education

High school diploma or GED

Job description

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2027. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover You Purpose with us at Discovery Villages at Sarasota Bay Assisted Living.

As Concierge, you’ll play an essential role in enriching the lives of seniors by creating a welcoming first impression, building meaningful connections, and making a difference every single day.

Your Role

As the Concierge, you serve as the first point of contact for residents, families, guests, and team members. You help ensure smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment.

Position Highlights

• Status: PART TIME
• Schedule: Saturday and Sunday 2:00 p.m. - 8:00 p.m.
• Location: 1414 69th Ave W Bradenton FL 34207
• Rate of Pay: TBD

What You’ll Do

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast‑paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Benefits You’ll Enjoy

• Competitive wages
• Early access to earned wages before payday!
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Employee Assistance Program

Why Join Us

Discovery