Concierge

CCMC; Sedona (AZ); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Seasonal Bonus Program

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Holiday Pay

Employee Lunch Provided

Employee Assistance Program (EAP)

Additional HOA-CO employee benefits

Job summary

The Villas at Seven Canyons – Sedona, Arizona is seeking a hospitality-focused Concierge to join our luxury community. This full-time role focuses on delivering exceptional service, building relationships with homeowners and guests, and creating memorable experiences through personalized attention.

Responsibilities include coordinating villa arrivals/departures, offering dining and activity recommendations, and working with multiple departments to uphold the highest standards of service and

Qualifications

• Previous hospitality, concierge, front desk, resort, hotel, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance with a warm, welcoming demeanor.
• Strong organizational skills and multitasking in a fast-paced environment.
• Attention to detail and commitment to personalized service.
• Computer proficiency including Microsoft Office and reservation software experience preferred.
• Ability to work independently while contributing to a team.
• Reliable transportation and punctual attendance.

Responsibilities

• Welcome homeowners and guests with a professional, friendly arrival experience.
• Coordinate villa arrivals, departures, and owner reservations.
• Assist with dining recommendations, activity planning, transportation, and local area information.
• Respond promptly to requests and anticipate guest needs.
• Coordinate with Housekeeping, Engineering, and other departments to maintain high standards.
• Monitor reservations, guest communications, and daily reports for accuracy.
• Prepare arrival amenities and personalized guest experiences.
• Maintain records and follow up on requests.
• Assist with administrative projects and special events as assigned.
• Deliver exceptional service while representing luxury hospitality standards.

Skills

Hospitality experience

Communication skills

Professional appearance

Multitasking

Attention to detail

Team collaboration

Bilingual preferred

Tools

Reservation software

Microsoft Office

Job description

CONCIERGE

The Villas at Seven Canyons – Sedona, Arizona is a luxury residential community nestled in the heart of beautiful Sedona, Arizona. We are seeking an enthusiastic, hospitality-focused Concierge to join our team. We look for an individual who is passionate about delivering exceptional service, building relationships with homeowners and guests, and creating memorable experiences through personalized attention and outstanding hospitality.

Immediate Opening – Full-Time

This is a full‑time position with immediate opening.

Compensation

• Competitive hourly wage ($21.00–$23.00 per hour, based on experience)

Full‑Time Benefits

• Seasonal Bonus Program
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Holiday Pay
• Employee Lunch Provided
• Employee Assistance Program (EAP)
• Additional HOA‑CO employee benefits

Qualifications

• Previous hospitality, concierge, front desk, resort, hotel, or customer service experience preferred
• Excellent communication and interpersonal skills
• Professional appearance with a warm, welcoming demeanor
• Strong organizational skills with the ability to multitask in a fast‑paced environment
• Exceptional attention to detail and commitment to providing personalized service
• Computer proficiency, including Microsoft Office and reservation software experience preferred
• Ability to work independently while contributing to a collaborative team environment
• Ability to remain flexible and adapt to changing priorities
• Reliable transportation and punctual attendance
• Bilingual preferred

Essential Duties

• Welcome homeowners and guests with a professional, friendly, and personalized arrival experience.
• Coordinate villa arrivals, departures, and owner reservations.
• Assist with dining recommendations, activity planning, transportation arrangements, and local area information.
• Respond promptly and professionally to owner and guest requests while anticipating needs whenever possible.
• Coordinate with Housekeeping, Engineering, and other departments to ensure Villas are prepared and maintained to the highest standards.
• Monitor reservations, guest communications, and daily operational reports for accuracy.
• Prepare arrival amenities, welcome materials, and personalized guest experiences.
• Maintain accurate records and ensure timely follow‑up on owner and guest requests.
• Assist with administrative projects, special events, and additional operational responsibilities as assigned.
• Deliver exceptional service while representing the luxury standards and hospitality culture of The Villas at Seven Canyons.

Why Join Our Team?

At The Villas at Seven Canyons, hospitality is more than a job—it’s creating meaningful experiences for our owners and guests. Every interaction is an opportunity to exceed expectations, build lasting relationships, and contribute to one of Sedona’s premier luxury communities. If you enjoy serving others, thrive in a collaborative environment, and take pride in delivering exceptional experiences, we’d love to hear from you.

About HOAMCO

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, serving more than 600 communities across seven states. We are committed to providing exceptional service while fostering a positive, rewarding, and growth‑oriented work environment for our employees.