Premium Concierge - Create Memorable Villa Experiences

HOAMCO; Camp Verde (AZ); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Seasonal bonus

PTO

Holiday pay

Lunch provided

EAP

HOAMCO benefits

Job summary

HOAMCO is seeking a Concierge for The Villas at Seven Canyons in Sedona, AZ. Join a luxury residential community and provide personalized arrival experiences, arrange villa logistics, and offer dining and activity recommendations to homeowners and guests.

Ideal candidates have hospitality or guest service experience, excellent communication, and a professional, warm demeanor. The role emphasizes multitasking, attention to detail, and collaboration with multiple departments in a fast-paced

Qualifications

• Experience in hospitality, concierge, front desk, resort, hotel or customer service preferred.
• Excellent communication and interpersonal skills are essential.
• Professional appearance with a warm, welcoming demeanor.
• Strong organizational skills with ability to multitask in a fast-paced environment.
• Exceptional attention to detail and commitment to personalized service.
• Computer proficiency including Microsoft Office and reservation software experience preferred.
• Ability to work independently while contributing to a team.
• Flexible and able to adapt to changing priorities.
• Reliable transportation and punctual attendance.

Responsibilities

• Welcome homeowners and guests with a professional, friendly, and personalized arrival experience.
• Coordinate villa arrivals, departures, and owner reservations.
• Assist with dining recommendations, activity planning, transportation arrangements, and local area information.
• Respond promptly and professionally to owner and guest requests while anticipating needs whenever possible.
• Coordinate with Housekeeping, Engineering, and other departments to ensure Villas are prepared and maintained to the highest standards.
• Monitor reservations, guest communications, and daily operational reports for accuracy.
• Prepare arrival amenities, welcome materials, and personalized guest experiences.
• Maintain accurate records and ensure timely follow-up on owner and guest requests.
• Assist with administrative projects, special events, and additional operational responsibilities as assigned.
• Deliver exceptional service while representing the luxury standards and hospitality culture of The Villas at Seven Canyons.

Skills

Hospitality experience

Excellent communication

Professional appearance

Organizational skills

Attention to detail

Computer proficiency

Reservation software experience

Independent worker

Flexibility

Punctuality

Tools

Reservation software

Microsoft Office

Job description

HOAMCO is seeking a Concierge for The Villas at Seven Canyons in Sedona, AZ. Join a luxury residential community and provide personalized arrival experiences, arrange villa logistics, and offer dining and activity recommendations to homeowners and guests.

Ideal candidates have hospitality or guest service experience, excellent communication, and a professional, warm demeanor. The role emphasizes multitasking, attention to detail, and collaboration with multiple departments in a fast-paced