Concierge

HOAMCO; Cottonwood (AZ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive wage

Immediate opening

Seasonal bonus

Paid time off

Holiday pay

Lunch provided

EAP

HOAMCO benefits

Job summary

The Villas at Seven Canyons in Sedona, Arizona, is seeking a proactive Concierge to greet homeowners and guests, coordinate villa arrivals and departures, plan dining and activities, and deliver memorable, personalized hospitality.

In this full-time role, you’ll work with HOAMCO to uphold the luxury standards of Sedona’s premier resort community, providing exceptional service, and building lasting guest relationships through thoughtful attention to detail.

Qualifications

• Hospitality or concierge experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and welcoming demeanor.
• Strong organizational and multitasking abilities.
• Reliable transportation and punctual attendance.

Responsibilities

• Greet homeowners and guests warmly on arrival.
• Coordinate villa arrivals and departures for owners.
• Assist with dining recommendations and activity planning.
• Arrange transportation and local area information for guests.
• Maintain records and follow up on guest requests.

Skills

Hospitality experience

Communication skills

Interpersonal skills

Multitasking

Professional appearance

Reservation software

Independent worker

Punctual attendance

Reliable transportation

Tools

Microsoft Office

Job description

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The Villas at Seven Canyons – Sedona, Arizona

Immediate Opening – Full-Time

The Villas at Seven Canyons, an exclusive luxury residential community nestled in the heart of beautiful Sedona, Arizona, is seeking an enthusiastic, hospitality-focused Concierge to join our team. We are looking for an individual who is passionate about delivering exceptional service, enjoys building relationships with homeowners and guests, and takes pride in creating memorable experiences through personalized attention and outstanding hospitality.

Compensation

• Competitive hourly wage ($21.00–$23.00 per hour, based on experience)
• Immediate opening available
• Seasonal Bonus Program
• Paid Time Off (PTO)
• Holiday Pay
• Employee Lunch Provided
• Employee Assistance Program (EAP)
• Additional HOAMCO employee benefits

Oualifications

• Previous hospitality, concierge, front desk, resort, hotel, or customer service experience preferred
• Excellent communication and interpersonal skills
• Professional appearance with a warm, welcoming demeanor
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Exceptional attention to detail and commitment to providing personalized service
• Computer proficiency, including Microsoft Office and reservation software experience preferred
• Ability to work independently while contributing to a collaborative team environment
• Ability to remain flexible and adapt to changing priorities
• Reliable transportation and punctual attendance
• Welcome homeowners and guests with a professional, friendly, and personalized arrival experience.
• Coordinate villa arrivals, departures, and owner reservations.
• Assist with dining recommendations, activity planning, transportation arrangements, and local area information.
• Respond promptly and professionally to owner and guest requests while anticipating needs whenever possible.
• Coordinate with Housekeeping, Engineering, and other departments to ensure Villas are prepared and maintained to the highest standards.
• Monitor reservations, guest communications, and daily operational reports for accuracy.
• Prepare arrival amenities, welcome materials, and personalized guest experiences.
• Maintain accurate records and ensure timely follow-up on owner and guest requests.
• Assist with administrative projects, special events, and additional operational responsibilities as assigned.
• Deliver exceptional service while representing the luxury standards and hospitality culture of The Villas at Seven Canyons.

Why Join Our Team?

At The Villas at Seven Canyons, hospitality is more than a job—it's creating meaningful experiences for our owners and guests. Every interaction is an opportunity to exceed expectations, build lasting relationships, and contribute to one of Sedona's premier luxury communities. If you enjoy serving others, thrive in a collaborative environment, and take pride in delivering exceptional experiences, we'd love to hear from you.

About HOAMCO

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, serving more than 600 communities across seven states. We are committed to providing exceptional service while fostering a positive, rewarding, and growth-oriented work environment for our employees.