Luxury Concierge - Sedona Villa Experience

HOAMCO; Cornville (AZ); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Seasonal Bonus Program

PTO

Holiday Pay

Employee Lunch Provided

EAP

HOAMCO employee benefits

Job summary

The Villas at Seven Canyons in Sedona, AZ is seeking a Concierge to provide hospitality-forward service to homeowners and guests. You will coordinate villa arrivals, departures and owner reservations, and assist with dining, activities, transportation, and local information.

Join HOAMCO for a full-time opportunity that emphasizes exceptional service, relationship-building, and maintaining luxury standards within a premier community.

Qualifications

• Previous hospitality or concierge experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance with a warm, welcoming demeanor.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Attention to detail and commitment to personalized service.
• Computer proficiency including Microsoft Office and reservation software.
• Ability to work independently while contributing to a collaborative team.
• Flexible and adaptable to changing priorities.
• Reliable transportation and punctual attendance.

Responsibilities

• Welcome homeowners and guests with a professional, friendly arrival experience.
• Coordinate villa arrivals, departures, and owner reservations.
• Assist with dining recommendations, activity planning, transportation, and local information.
• Respond promptly to requests while anticipating needs.
• Coordinate with Housekeeping, Engineering, and other departments to maintain high standards.
• Monitor reservations, guest communications, and daily reports for accuracy.
• Prepare arrival amenities and personalized guest experiences.
• Maintain records and timely follow-up on requests.
• Support administrative projects, events, and other responsibilities.
• Deliver exceptional service while representing luxury hospitality standards.

Skills

Hospitality experience

Customer service

Communication

Multitasking

Attention to detail

Professional appearance

Reservation software

Teamwork

Flexible/adaptable

Tools

Reservation software

MS Office

Job description

The Villas at Seven Canyons in Sedona, AZ is seeking a Concierge to provide hospitality-forward service to homeowners and guests. You will coordinate villa arrivals, departures and owner reservations, and assist with dining, activities, transportation, and local information.

Join HOAMCO for a full-time opportunity that emphasizes exceptional service, relationship-building, and maintaining luxury standards within a premier community.