Concierge

GENCARE INC.; Seattle (WA); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Paid sick leave

401K eligibility

Employee Assistance Program

Quarterly raises for hourly staff

Free CEUs

License reimbursement (LPN/CNA)

Free meal at work

Orca transit reimbursement

Job summary

GenCare Lifestyle @ The Ballard Landmark in Seattle is seeking a part-time Concierge to welcome residents, families, and visitors with warmth and professionalism. This role supports front desk operations, tours, and light housekeeping in common areas.

Previous front desk experience is preferred; applicants should have a high school diploma or GED, strong communication skills, and the ability to multitask while maintaining resident confidentiality.

Qualifications

• Previous front desk experience is preferred.
• High School Diploma or GED required.
• Strong communication and customer service skills.
• Professional and cheerful demeanor.

Responsibilities

• Operate a multi-line phone system and perform general clerical tasks.
• Greet and direct residents, families, and tours, and assist department managers as needed.
• Problem solve to meet residents' and families' needs.
• Build relationships with residents and their families.
• Maintain resident safety and confidentiality at all times.

Skills

Multitasking

Customer service

Communication skills

Professionalism

Cheerful personality

Education

High School Diploma or GED

Job description

GenCare Lifestyle @ The Ballard Landmark in Seattle is a Premier Senior Independent/Assisted Living community and a recent US News & World Report Community Award Winner for Best Assisted Living. We are seeking to add an amazing, caring Part-Time Concierge to our team.

PT BENEFITS:

• Paid sick (1 hour for every 40 worked, able to roll over max of 56 hours)
• if working over 19 hours per week 401K eligible after 6 months with up to a 4% employer match after one year of employment
• First Choice Health Employee Assistance Program
• quarterly raises for hourly employees
• free CEU’s
• LPN and CNA annual license reimbursement
• Free meal at work
• Orca reimbursement up to $65/month

GenCare Lifestyle promotes a Whole Life Living program that focuses on the mind, body, and soul. For more information about our company, please visit us at www.gencarelifestyle.com.

Previous Front Desk experience is necessary. This position includes light housekeeping of main common areas including dusting and vacuuming.

Job duties include, but are not limited to:

• Operate telephone and direct calls on a multi-line phone system, General clerical responsibilities.
• Greeting and directing families and tours, Assist Department Mangers as needed.
• Problem solve and meet the needs of residents and family members.
• Build relationships with residents and their family members.
• Always ensure resident safety and confidentiality.

Requirements

• High School Diploma or GED
• professionalism
• mature and cheerful personality
• Must be able to multitask and operate a multi-line telephone
• Excellent customer service and communication skills

Experience working with seniors is a plus!

All offers of employment are contingent upon a successful background check, reference check, meeting minimum requirements and providing all required employment documentation.