Concierge - Part Time

Golden Lodge Assisted Living; Golden (CO); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay and benefits package

Supportive team environment

Job summary

Cornerstone Management is seeking a part-time Concierge for a Residential Care Senior Living Facility in Golden, CO. You will greet residents and visitors, handle phone calls, manage deliveries, and assist with daily needs while ensuring safety and comfort for residents.

The role emphasizes compassionate service, strong communication, and the ability to handle emergencies with calm professionalism as part of a supportive team environment.

Qualifications

• Exceptional communication and interpersonal skills.
• Strong problem-solving and multitasking abilities.
• High level of compassion, discretion and integrity.
• Attention to detail and organizational skills.
• Ability to remain calm and effective during emergencies.

Responsibilities

• Greet and assist residents, families, and visitors with compassion and professionalism.
• Answer phones, take messages, and direct requests to appropriate staff.
• Manage mail, packages, deliveries and distribution.
• Provide information about community amenities and local points of interest.
• Assist with resident needs, from escorting to coordinating small requests.
• Monitor CCTV, fire panels, door alarms, and emergency call systems.
• Conduct regular patrols and investigate unusual activity.
• Maintain logs, incident reports, and work orders.
• Keep lobby, reception, and common areas neat and presentable; support marketing to prospective residents.

Skills

Communication skills

Interpersonal skills

Problem solving

Multitasking

Compassion and discretion

Attention to detail

Calm under pressure

Job description

Concierge: Part -Time

Company Overview: Cornerstone Management oversees multiple Assisted Living communities dedicated to providing compassionate, high-quality care for seniors. Our mission is to foster safe, engaging, and person-centered environments where residents can thrive while preserving their independence and dignity.

We are looking for a dedicated Concierge to join our compassionate team at our Residential Care Senior Living Facility in Golden, CO, As a Concierge, you will play a vital role in our operation while ensuring our residents safety and comfort. If you have a passion for senior care and are committed to delivering high-quality service, we would love to hear from you!

What You'll Do:

• Resident & Guest Services
• Greet and assist residents, families, and visitors with compassion and professionalism.
• Answer phones, take messages, and direct calls/requests to appropriate staff.
• Manage mail, package, and prescription deliveries and distribution.
• Provide information about community amenities and local points of interest.
• Assist with resident needs, from escorting to coordinating small requests.

Safety & Security

• Monitor CCTV, fire panels, door alarms, and emergency call systems.
• Conduct regular interior/exterior patrols and investigate unusual activity.
• Maintain key/gate pass logs and visitor sign-in/out records.
• Respond to emergencies and communicate urgent resident changes to supervisors.

Administrative & Operational Support

• Maintain accurate daily logs, incident reports, and work order requests.
• Perform basic clerical duties (typing, filing, data entry) for other departments.
• Keep the lobby, reception, and common areas neat, stocked, and presentable.
• Support marketing efforts by positively interacting with prospective residents.

Essential Skills

• Exceptional communication & interpersonal skills.
• Strong problem-solving & multitasking abilities.
• High level of compassion, discretion, and integrity.
• Attention to detail and organizational skills.
• Ability to remain calm and effective during overnight shifts and emergencies

What We're Looking For:

• Previous experience in a senior care or long-term care setting is a plus.
• Current CPR/First Aid certification is a plus.
• Strong attention to detail and ability to follow protocols.
• Excellent communication and interpersonal skills, especially with families and the care team.
• Compassionate, patient, and reliable.
• Ability to lift and assist residents (up to 50 pounds).
• Must pass background checks and drug screening.

Why Work With Us?

• Competitive pay and benefits package
• A supportive team environment with a focus on resident care and family involvement

If you’re passionate about enhancing the lives of seniors, maintaining strong family relationships, and providing safe and effective medication administration,

Cornerstone Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.