Concierge

GENCARE INC.; Renton (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical plan (employer paid 99%)

Dental, Vision and Life at employee's/

Paid sick leave and holidays

Vacation after year 1, then more after

401K with match

Bereavement & jury leave

Employee assistance program

CEU reimbursement

Free meal at work

Job summary

GenCare Lifestyle @ Eagle Ridge in Renton is seeking a full-time Concierge to warmly welcome residents and families, route calls on a multi-line system, and handle light clerical tasks in a busy senior living community. The role emphasizes safety, confidentiality, and building trust with residents.

Previous front desk experience is necessary, and a high school diploma or GED is required. We offer a comprehensive benefits package including employer-paid medical, dental and vision coverage, paid

Qualifications

• Proven customer service experience in a front desk or similar role.
• Excellent communication skills, both spoken and written.
• Able to multitask and manage a multi-line phone system.
• Professional and mature demeanor with a cheerful personality.
• Advantage: experience working with seniors in a care setting.

Responsibilities

• Operate a multi-line telephone system and direct calls.
• Perform general clerical duties.
• Greet and direct residents, families, and tours.
• Assist department managers as needed.
• Problem-solve and respond to residents and family needs.
• Build relationships with residents and their families.
• Maintain resident safety and confidentiality at all times.

Skills

Customer service

Communication

Multitasking

Professionalism

Cheerful personality

Education

High School Diploma or GED

Job description

Description

GenCare Lifestyle @ Eagle Ridge is a Premier Assisted and Independent Senior Living Community in Renton. We are seeking to add an amazing, caring Full Time Concierge to our team.

FULL TIME BENEFITS:

• Base Medical plan is 99% employer paid
• Dental, Vision and Life at the employees expense
• Paid sick (1 hour for every 40 worked, able to roll over max of 56 hours) and 6 paid holidays per year plus a paid day off for your birthday
• one week vacation after one year employment, with an additional week beginning in year 2 finally with an additional week starting in the 47th month for a total of 3 weeks
• quarterly raises for hourly employees
• 401K eligible after 6 months with up to a 4% employer match after one year of employment
• up to 3 days of bereavement and up to 5 days jury leave
• First Choice Health Employee Assistance Program
• free CEU’s, LPN and CNA annual license reimbursement
• Free meal at work

GenCare Lifestyle promotes a Whole Life Living program that focuses on the mind, body, and soul. For more information about our company, please visit us at www.gencarelifestyle.com.

Previous Front Desk experience is necessary. This position includes light housekeeping of main common areas including dusting and vacuuming.

Job duties include, but are not limited to:

• Operate telephone and direct calls on a multi-line phone system
• General clerical responsibilities
• Greeting and directing families and tours
• Assist Department Mangers as needed
• Problem solve and meet the needs of residents and family members
• Build relationships with residents and their family members
• Always ensure resident safety and confidentiality

Required qualifications:

• High School Diploma or GED
• professionalism
• mature and cheerful personality
• Must be able to multitask and operate a multi-line telephone
• Excellent customer service and communication skills
• Experience working with seniors is a plus!

All offers of employment are contingent upon the candidate passing a background check, reference check and meeting minimum requirements and providing all required employment documentation.