Concierge

The Avalon of New Albany; New Albany (OH); On-site; USD 21,000 - 25,000; Part time

Job summary

The Avalon of New Albany in Ohio is seeking a hospitality focused Concierge. You will greet residents, guests, prospective employees, suppliers, and service providers with warmth and professionalism, serving as the first face visitors see.

Responsibilities include providing telephone coverage, resolving issues without escalation, handling deliveries, preparing maintenance work orders, and supporting the Business Office Manager on projects.

Qualifications

• High school diploma or GED is required.
• Familiarity with Microsoft Office Suite products.
• Excellent telephone communication skills are required.
• Part-time schedule: Every other Tuesday & Friday and alternating weekends, 4:30pm-8pm on weekdays, 9am-4pm Saturday, 9am-3pm Sunday.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors, and suppliers without escalating; ensure objectives are met.
• Accept delivery packages, log receipt, and notify residents.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.

Skills

Microsoft Office

Telephone communication

Education

High school diploma or GED

Job description

When you work at The Avalon of New Albany, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Avalon of New Albany is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills
• Part Time - Every other Tues & Friday and every other weekend. 4:30pm -8pm Weekday .Saturday 9-4pm Sunday 9-3pm

EEO Employer