Concierge

Springpoint Senior Living, Inc.; Monroe (NJ); On-site; USD 8,600 - 9,300; Part time

Benefits offered by this job

STO and Holiday Pay

401(k) (Company Match If Eligibility)

Voluntary Benefits (including DailyPay

Life & Disability Insurance

Employee & Resident Bonus Referral</

Employee Assistance Program

Wellness Program

Job summary

Village Point, a Springpoint Senior Living community located in Monroe Twp, New Jersey, is seeking a courteous Part-Time Concierge to join our team. The role focuses on delivering exceptional hospitality and first impressions for residents and guests.

Responsibilities include handling calls, answering inquiries with a positive attitude, processing work orders, making guest house reservations, and managing packages while maintaining confidentiality.

Qualifications

• High School Diploma or equivalent required.
• Experience in a hospitality customer service role preferred.

Responsibilities

• Respond to calls promptly and route messages to the appropriate party.
• Answer inquiries from residents, visitors, and staff with a positive, helpful attitude.
• Respond to emergency calls in a prompt and efficient manner.
• Coordinate concierge services including routing of work orders and resident concerns.
• Make reservations for the guest house and record charges for billing.
• Receive, catalog, and distribute packages.
• Understand community fire and evacuation procedures.
• Maintain confidentiality of resident and employee information.

Skills

Customer service

Hospitality

Communication

Education

High School Diploma or equivalent

Job description

Village Point
3 David Brainerd Dr.
Monroe Twp., NJ 08831, USA

Description

Village Point is seeking a courteous and friendly Part-Time Concierge to join our team!

Village Point is a Rehabilitation and Healthcare Center located in Monroe Twp, NJ. We are currently in search of a Part-Time Concierge to join our team. At Springpoint, our Concierge is responsible for providing the highest level of hospitality to guests and residents, as they give the first impression to all visitors at the community.

Responsibilities:

• Respond to all calls received in a timely fashion. Provide information, take messages, route calls to the appropriate party, and assist in placing calls when necessary.
• Answer inquiries from residents, visitors, and staff while maintaining an atmosphere of personal interest and positivity, and that the community’s customer service standards are always met.
• Respond to all emergency calls in a prompt and efficient manner.
• Provide concierge services including proper routing of work orders, routing resident concerns to the appropriate department supervisor and documenting chargeable services.
• Make reservations for the guest house and record appropriate charges for billing purposes.
• Receive, catalog, and distribute packages.
• Understand community fire and evacuation procedures.
• Maintain confidentiality of resident and employee information.

Education and Experience:

• High School Diploma or equivalent required.
• Experience in a hospitality customer service role preferred.

Benefits (Part Time):

• STO and Holiday Pay
• 401(k) (Company Match If Eligibility is Met)
• Voluntary Benefits (including DailyPay!)
• Life & Disability Insurance
• Employee & Resident Bonus Referral Programs
• Employee Assistance Program
• Wellness Program

Pay Range: $16.50 - $17.94/hour

Schedule: Every other Tuesday, Every other Thursday + Every Saturday, 4PM-9PM (Approx. 10 hours a week)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.