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Spring Hills Morristown is seeking a Concierge to greet residents and visitors, provide vital assistance, answer inquiries, and manage clerical duties in a safe, welcoming environment. This role reports to the Business Office Manager/Assistant Administrator.
Responsibilities include maintaining a welcoming atmosphere, handling telephone inquiries, monitoring security systems, logging visits, delivering packages, and assisting during emergencies, with a strong emphasis on communication and
Contact information
Location: Morristown, NJ 07039
Position Type: Part-Time
Schedule: Every other weekend 2:00pm-8:00pm
About Us:
At Spring Hills Morristown, we are dedicated to providing exceptional care and fostering a warm, welcoming environment for our residents. Our mission is to create a supportive community where seniors and their families feel at home.
As a Concierge, you will be the friendly face of our community, greeting residents and visitors and providing vital assistance. Your role will involve answering inquiries, managing emergency situations, and performing various clerical duties, all while ensuring a safe and pleasant atmosphere. This position reports directly to the Business Office Manager/Assistant Administrator.
Welcoming Atmosphere:Greet residents, visitors, and prospective residents with warmth and professionalism.
Communication:Handle telephone inquiries effectively, relaying calls to the appropriate departments.
Safety Oversight:Monitor surveillance systems and alarms, ensuring the safety and security of residents and property.
Documentation:Maintain visitor logs, document concerns, and report issues to supervisors as needed.
Package Handling:Receive and deliver packages and other items as requested.
Emergency Preparedness:Maintain emergency contact information and assist during emergency situations.
Active Listening:Engage with residents and guests to fully understand their needs.
Effective Communication:Clearly convey information both verbally and in writing, maintaining professionalism.
Service Orientation:Consistently seek ways to assist residents and guests.
Attention to Detail:Ensure accuracy in documentation and adherence to procedures.
High School Diploma or GED; or 1-3 months of related experience or training; or an equivalent combination of education and experience.
Spring Hills Morristown is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage applications from all qualified individuals, including those from diverse backgrounds and experiences.