Concierge

The-Woodlands-of-Columbus-; Columbus (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k with company match

Paid time off (PTO) day one

Paid training

Employee Assistance Program

Dependent Care and FSA

Job summary

The Woodlands of Columbus in Columbus, OH is seeking a dedicated receptionist to support daily front-desk operations in a senior living community. You will greet visitors, answer calls, and manage mail and deliveries to ensure smooth daily operations.

Join a team focused on compassionate resident care, with opportunities for growth and included benefits such as health insurance and a 401(k) plan. This on-site role offers a stable schedule in a dynamic environment.

Qualifications

• Exemplary customer service skills with residents and visitors.
• Strong communication and interpersonal abilities.
• Ability to handle telephone inquiries and direct calls professionally.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Provides information such as community address, directions, and website.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolves customer questions and concerns.

Skills

Customer service

Phone etiquette

Multitasking

Communication

Job description

WL Columbus
The Woodlands of Columbus
5380 East Broad Street
Columbus, OH 43213, USA

WL Columbus
The Woodlands of Columbus
5380 East Broad Street
Columbus, OH 43213, USA

Find your joy here, at The Woodlands of Columbus, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Woodlands of Columbus, a premier retirement community in Columbus, Ohio, provides quality care to residents in an Assisted Living and Memory Care community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.