Concierge

Flaherty & Collins Properties; Bridgeport (CT); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, Vision & Dental Insurance

401k with company match

Paid Time Off

Rental Discounts

Employee Training & Certifications

Bonus Opportunities

Job summary

Flaherty & Collins Properties is seeking a friendly Concierge for The August at Steelpointe Harbor in Bridgeport, CT. You will greet residents and guests, answer inquiries, coordinate packages, and support daily operations with a professional demeanor.

We value hospitality experience and strong communication skills. This full-time role offers an engaging work environment, competitive wages, and a benefits package aligned with a luxury residential community.

Qualifications

• Friendly, professional, and genuinely helpful demeanor.
• Excellent verbal and written communication skills.
• Organized, dependable, and able to handle multiple priorities.
• Ability to adapt to busy front-desk environment.
• Comfortable learning property management software.

Responsibilities

• Welcome residents, guests, and prospective residents with a warm, professional first impression.
• Serve as the front desk contact, providing exceptional customer service.
• Answer calls and emails in a timely and professional manner.
• Coordinate package acceptance, notifications, and distribution.
• Assist residents with service requests and general information.
• Monitor building access and visitor activity for safety.
• Coordinate with leasing and maintenance teams to address needs.
• Maintain lobby and front desk appearance and organization.
• Assist with resident events and community activities.

Skills

Customer Service

Hospitality

Communication

Organization

Multitasking

Tools

Property management software

Microsoft Office

Job description

Job Details

Location: The August at Steelpointe Harbor - Bridgeport, CT 06608

Position Type: Full Time

Education Level: None

Salary Range: $18.00 - $20.00 Hourly

Travel Percentage: None

Creating Value Through Vibrant Communities

With expertise in market-rate, affordable, and mixed-use communities, we specialize in innovative public and private partnerships. Since 1993, we’ve delivered over $3 billion in developments and maintain a robust pipeline exceeding $1 billion.

Our purpose—Creating Value Through Vibrant Communities—drives everything we do. Guided by our core values, we foster a dynamic and collaborative environment:

• Diligent


• Winning Mindset


• Respectful Team Player


• Humbly Confident


• Integrity

Join our award-winning team! In 2024, we were recognized for our people-first work culture by Top Workplaces (Real Estate Industry) and named Management Company of the Year at the Midwest Prodigy Awards.

Concierge

At Flaherty & Collins, we believe exceptional resident experiences begin the moment someone walks through our doors. As the first face residents, guests, and prospective residents see, our Concierge plays an important role in creating a welcoming atmosphere while delivering outstanding customer service every day.

We're looking for someone who is friendly, professional, and genuinely enjoys helping others.

What You’ll Do

• Welcome residents, guests, and prospective residents with a warm, professional first impression.


• Serve as the primary point of contact at the front desk, providing exceptional customer service and assistance.


• Answer phone calls, emails, and resident inquiries in a timely and professional manner.


• Coordinate package acceptance, notifications, and distribution.


• Assist residents with service requests, reservations, and general community information.


• Monitor building access and visitor activity while helping maintain a safe and secure environment.


• Coordinate with leasing, maintenance, and property management teams to ensure resident needs are addressed promptly.


• Maintain the appearance and organization of the lobby, amenity spaces, and front desk area.


• Assist with resident events, community activities, and hospitality initiatives.


• Support administrative tasks, documentation, and other duties that contribute to smooth daily operations.

What Makes You a Great Fit

• You genuinely enjoy helping people and creating memorable customer experiences.


• Previous experience in hospitality, luxury residential, hotels, retail, or customer service is preferred.


• You have excellent verbal and written communication skills.


• You're organized, dependable, and able to manage multiple priorities with professionalism.


• You remain calm and positive while handling unexpected situations.


• You're comfortable learning property management software and Microsoft Office applications.


• You present yourself professionally and take pride in representing a luxury community.


• You enjoy working as part of a collaborative team while confidently handling responsibilities independently.


• You embody our core values of Diligent, Winning Mindset, Respectful Team Player, Humbly Confident, and Integrity.

Benefits Package

• Health Benefits: Medical, Vision & Dental Insurance


• Wellness Benefits: Employee Assistance Program


• Virtual Doctor Visits


• Retirement Planning: 401k program with a company match


• Employer-Paid Life Insurance


• Paid Time Off- Personal Time, Birthday, Diversity Day, and 8.5 Holidays.


• Paid Parental Leave


• Rental Discounts


• Industry Memberships


• Company Events


• Volunteer Opportunities


• Employer-Paid Training & Certifications


• Employee Referral Program


• Bonus Opportunities

Flaherty & Collins Properties is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.