Concierge

Flaherty-; Bridgeport (CT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Vision insurance

Dental insurance

401k with company match

Paid time off

Parental leave

Rental discounts

Training & certifications

Job summary

Flaherty & Collins Properties is seeking a friendly Concierge in Bridgeport, CT. You will create a welcoming atmosphere at the front desk, handle inquiries, and coordinate packages and services for residents and guests.

Ideal candidates bring hospitality or concierge experience, strong communication, and the ability to multitask in a luxury residential setting. This role supports a collaborative team within a vibrant, people-centered community.

Qualifications

• Hospitality or concierge/guest services experience preferred.
• Excellent verbal and written communication skills.
• Organized, dependable, and able to manage multiple tasks.

Responsibilities

• Welcome residents and guests with a warm, professional first impression.
• Serve as primary front desk contact; handle calls, emails, and inquiries promptly.
• Coordinate package acceptance, notifications, and distribution.
• Assist residents with service requests, reservations, and information.
• Monitor access and visitor activity; maintain lobby and front desk areas.
• Collaborate with leasing/maintenance and property teams to meet resident needs.

Skills

Customer service

Communication

Organization

Professionalism

Tools

Property management software

Microsoft Office

Job description

ConciergeLocation: The August at Steelpointe Harbor - Bridgeport, CTCreating Value Through Vibrant CommunitiesWith expertise in market-rate, affordable, and mixed-use communities, we specialize in innovative public and private partnerships. Since 1993, we’ve delivered over $3 billion in developments and maintain a robust pipeline exceeding $1 billion.Our purpose—Creating Value Through Vibrant Communities—drives everything we do. Guided by our core values, we foster a dynamic and collaborative environment:DiligentWinning MindsetRespectful Team PlayerHumbly ConfidentIntegrityJoin our award-winning team! In 2024, we were recognized for our people-first work culture by Top Workplaces (Real Estate Industry) and named Management Company of the Year at the Midwest Prodigy Awards.If you’re passionate, driven, and ready to thrive, we want to hear from you. Apply today and start building a brighter future with Flaherty & Collins Properties!ConciergeAt Flaherty & Collins, we believe exceptional resident experiences begin the moment someone walks through our doors. As the first face residents, guests, and prospective residents see, our Concierge plays an important role in creating a welcoming atmosphere while delivering outstanding customer service every day.We're looking for someone who is friendly, professional, and genuinely enjoys helping others. If you're passionate about hospitality, thrive in a people-focused environment, and love making someone's day a little easier, we'd love to meet you.What You'll Do:Welcome residents, guests, and prospective residents with a warm, professional first impression.Serve as the primary point of contact at the front desk, providing exceptional customer service and assistance.Answer phone calls, emails, and resident inquiries in a timely and professional manner.Coordinate package acceptance, notifications, and distribution.Assist residents with service requests, reservations, and general community information.Monitor building access and visitor activity while helping maintain a safe and secure environment.Coordinate with leasing, maintenance, and property management teams to ensure resident needs are addressed promptly.Maintain the appearance and organization of the lobby, amenity spaces, and front desk area.Assist with resident events, community activities, and hospitality initiatives.Support administrative tasks, documentation, and other duties that contribute to smooth daily operations.What Makes You a Great Fit:You genuinely enjoy helping people and creating memorable customer experiences.Previous experience in hospitality, luxury residential, hotels, retail, or customer service is preferred.You have excellent verbal and written communication skills.You're organized, dependable, and able to manage multiple priorities with professionalism.You remain calm and positive while handling unexpected situations.You're comfortable learning property management software and Microsoft Office applications.You present yourself professionally and take pride in representing a luxury community.You enjoy working as part of a collaborative team while confidently handling responsibilities independently.You embody our core values of Diligent, Winning Mindset, Respectful Team Player, Humbly Confident, and Integrity.Benefits Package:Health Benefits: Medical, Vision & Dental InsuranceWellness Benefits: Employee Assistance ProgramVirtual Doctor VisitsRetirement Planning: 401k program with a company matchEmployer-Paid Life InsurancePaid Time Off- Personal Time, Birthday, Diversity Day, and 8.5 Holidays.Paid Parental LeaveRental DiscountsIndustry MembershipsCompany EventsVolunteer OpportunitiesEmployer-Paid Training & CertificationsEmployee Referral ProgramBonus OpportunitiesFlaherty & Collins Properties is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.