Concierge

associacareers; Atlantic City (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

associacareers is seeking a Concierge to be the visible point of contact for guests in a New Jersey facility, delivering friendly service and local area knowledge. This role emphasizes strong communication and proactive problem-solving to assist guests and ensure a high-quality experience.

The Front Desk Floater will support operations with scheduled shifts, including Thursday and Friday evenings, plus Saturday and Sunday overnight coverage.

Qualifications

• High school diploma or GED required.
• 0–3 years of related or closely related experience.
• Knowledge of Microsoft Office products (Word, Excel, Outlook) preferred.

Responsibilities

• Welcomes guests/new customers to facility.
• Performs various administrative/managerial tasks in support of facility's mission.
• Creates a positive experience for guests by attending to needs and answering questions.
• Other duties as assigned.

Skills

Professional communication

Professional customer service

Team player

Self-motivated

Time management

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Summary

A Concierge is a customer service employee who works in a hotel, shopping mall, or even in somecorporate office settings. They are the visible point person for the business enterprise and are thereto be available to guests/customers at all times. They may be considered to be upscale, high-endinformation desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest’s dry cleaning is picked up or dropped off.

Job Duties and Responsibilities

Duties include but are not limited to:

• ï· Welcomes guests/new customers to facility.
• ï· Performs various administrative/managerial tasks in support of facility's mission.
• ï· Creates a positive experience for guests by attending to needs and answering questions.
• ï· Other duties as assigned.

Knowledge and Skills

• ï· Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• ï· Professional communication skills (phone, interpersonal, written, verbal, etc.).
• ï· Professional customer service skills.
• ï· Self-motivated, proactive, detail oriented and a team player.
• ï· Time management and time critical prioritization skills.

Schedule

Front Desk Floater position.

Available Shifts are :

Thursday: 4:00 PM–12:00 AM

Friday: 4:00 PM–12:00 AM

Saturday overnight into Sunday

Sunday overnight into Monday

Education and Experience

• ï· High school diploma High School Diploma or GED Required
• ï· 0 – 3 years of directly related or closely related experience