Concierge

Daisy Mgmt LLC; New York (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job summary

Daisy Mgmt LLC in New York City is seeking a friendly Hotel Concierge to greet guests at the main entrance, assist with reservations, and provide information about local attractions.

The role requires quick thinking, strong communication, and the ability to handle multiple requests while ensuring a safe, welcoming atmosphere for guests and residents.

Qualifications

• Proven experience as concierge or experience in customer service.

Responsibilities

• Greet customers as they enter the building
• Confirm reservations
• Provide guests with information and/or personalized assistance
• Possess extensive knowledge of the premises and nearby businesses to make quality recommendations
• Arrange events and transportation for guests as requested
• Answer the hotel phone and make reservations
• Respond to complaints and find the appropriate solution

Skills

Customer service

Communication skills

Multi-tasking

Time management

Problem solving

Detail oriented

Job description

Benefits:

• 401(k)
• Competitive salary
• Paid time off

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

Job Summary

We are seeking a positive, reliable Hotel Concierge to join our team. You will be working at the main entrance desk of the hotel. As a Hotel Concierge, you will be the first person to greet hotel customers. Their first impression of the business will depend on your friendliness and efficiency.

The goal of the Hotel Concierge is to create an overall pleasant and welcoming customer experience to ensure sustainable growth of the business and increase our reputation.

The ideal candidate will be a trustworthy, quick-thinker. You must be able to handle multiple incoming requests and protect the hotel and residents by monitoring who comes in and out of the premises.

Responsibilities

• Greet customers as they enter the building
• Confirm reservations
• Provide guests with information and/or personalized assistance
• Possess extensive knowledge of the premises and nearby businesses in order to make quality recommendations
• Arrange events and transportation for guests as requested
• Answer the hotel phone and make reservations
• Respond to complaints and find the appropriate solution

Qualifications

• Proven experience as concierge or experience in customer service is preferred
• Confident, polite, and patient
• Excellent communication skills
• Ability to multi-task
• Strong time-management skills
• Ability to resolve issues with a customer-focused orientation