Concierge

Presidential Staffing Solutions, LLC; Philadelphia (Philadelphia County); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Training & development

Career Growth Opportunities

Fun and Energetic Environment

Job summary

Presidential Staffing Solutions, LLC is seeking a positive Luxury Condo Concierge to join our team at the main entrance desk of a prestigious hotel in Philadelphia. You will be the first point of contact for guests, greeting them warmly and helping with reservations and information.

The role requires a trustworthy, quick-thinker capable of handling multiple requests, arranging events and transportation, answering the phone, and resolving issues with a customer-focused approach while ensuring

Qualifications

• Proven experience as concierge or experience in customer service is preferred.
• Confident, polite, and patient.
• Excellent communication skills.
• Ability to multi-task.
• Strong time-management skills.
• Ability to resolve issues with a customer-focused orientation.

Responsibilities

• Greet customers as they enter the building
• Confirm reservations
• Provide guests with information and/or personalized assistance
• Possess extensive knowledge of the premises and nearby businesses in order to make quality recommendations
• Arrange events and transportation for guests as requested
• Answer the hotel phone and make reservations
• Respond to complaints and find the appropriate solution

Skills

Customer service

Communication skills

Time management

Multi-tasking

Customer focus

Job description

Benefits

• Competitive salary
• Flexible schedule
• Training & development

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

Job Summary

We are seeking a positive, reliable Luxury Condo Concierge to join our team. You will be working at the main entrance desk of the hotel. As a Hotel Concierge, you will be the first person to greet hotel customers. Their first impression of the business will depend on your friendliness and efficiency.

The goal of the Hotel Concierge is to create an overall pleasant and welcoming customer experience to ensure sustainable growth of the business and increase our reputation.

The ideal candidate will be a trustworthy, quick-thinker. You must be able to handle multiple incoming requests and protect the hotel and residents by monitoring who comes in and out of the premises.

Responsibilities

• Greet customers as they enter the building
• Confirm reservations
• Provide guests with information and/or personalized assistance
• Possess extensive knowledge of the premises and nearby businesses in order to make quality recommendations
• Arrange events and transportation for guests as requested
• Answer the hotel phone and make reservations
• Respond to complaints and find the appropriate solution

Qualifications

• Proven experience as concierge or experience in customer service is preferred
• Confident, polite, and patient
• Excellent communication skills
• Ability to multi-task
• Strong time-management skills
• Ability to resolve issues with a customer-focused orientation