Concierge

associacareers; Dallas (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

associacareers is hiring a Concierge in Dallas to assist guests with information, directions, and services at a facility. The role requires strong communication and a customer-first mindset, with basic office software skills to support administrative tasks.

The position runs 11pm–7am on Saturdays and Sundays, and asks for a High School diploma or GED along with 0–3 years' related experience. It emphasizes reliability, time management, and teamwork in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 0-3 years of related experience preferred.
• Proficient use of Word, Excel, and Outlook.
• Strong communication and customer service skills.

Responsibilities

• Greet guests and customers entering the facility.
• Handle administrative tasks to support the facility's operations.
• Provide information and directions to guests to enhance their experience.
• Assist with additional duties as assigned.

Skills

Microsoft Office proficiency

Professional communication

Customer service

Self-motivated

Time management

Education

High School Diploma or GED

Job description

Job Summary

A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest's dry cleaning is picked up or dropped off.

Duties include but are not limited to:

• Welcomes guests/new customers to facility.
• Performs various administrative/managerial tasks in support of the facility's mission.
• Creates a positive experience for guests by attending to needs and answering questions.
• Other duties as assigned.

Schedule

11pm-7am Sat and Sun

Knowledge and Skills

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail-oriented, and a team player.
• Time management and time critical prioritization skills.

Education and Experience

• High school diploma High School Diploma or GED required
• 0 - 3 years of directly related or closely related experience