Concierge

VI HEALTHY LIVING LTD; Atherton (CA); On-site; Full time

Job summary

Join a leading company as a Concierge, where you will play a key role in welcoming residents and guests, providing exceptional customer service. This entry-level position offers competitive pay, generous benefits, and a supportive work environment, all while ensuring a luxurious experience for residents.

Benefits

Competitive pay

Exceptional benefits

Generous Paid Time Off

401k with company match

Paid maternity and paternity benefits

Award-winning training and development

Tuition Reimbursement

Luxury work environment

Meaningful and rewarding work

Qualifications

• Prior experience in a customer service environment preferred.
• Willingness to obtain CPR and First Aid certifications.

Responsibilities

• Welcome and direct residents and guests.
• Answer resident questions and address needs.
• Monitor emergency response systems and direct calls.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Education

CPR and First Aid certifications

Job description

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Overview

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Palo Alto is located at 620 Sand Hill Road, Palo Alto CA 94304.

Responsibilities

Concierge

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls.

PLEASE NOTE - THIS POSITION IS FROM 8AM-5PM FROM TUESDAY THROUGH SATURDAY.

Qualifications

• Prior experience in a customer service environment is preferred.
• Current CPR and First Aid certifications are required or must be willing and able to obtain them.

Additional Requirements

• Excellent oral communication skills including a clear speaking voice.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to handle stress and act responsibly with good judgment in emergencies.
• Resident and customer-focused problem-solving approach.

Pay Range: USD $21.26 - USD $25.10 /Hr.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Food and Beverage Services

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