Suite Concierge (N)

ASM Global; Oakland (CA); On-site; Part time

Job summary

A leading venue management company is seeking a Suite Concierge to provide exceptional service at Oakland Arena and RingCentral Coliseum. The role involves greeting guests, promoting events, and ensuring a memorable experience. Ideal candidates will have strong communication skills and a commitment to customer service. Flexibility in working hours is essential, including nights and weekends.

Qualifications

• Strong written and verbal communication skills.
• Must be able to work in a fast-paced environment.

Responsibilities

• Greet customers with a friendly welcome.
• Promote Oakland Arena and RingCentral Coliseum events.
• Provide information and assistance to guests.

Skills

Communication

Customer Service

Teamwork

Education

High School Diploma

Job description

Job Summary
The primary responsibility of the Suite Concierge is to provide exceptional service to all guests before, during, and after events at Oakland Arena and RingCentral Coliseum. The Suite Concierge will enhance the guests experience by greeting and escorting guests to Suites throughout the venue.
Essential Duties and Responsibilities

Greet customers immediately with a friendly and sincere welcome using a positive and clear speaking voice.
Actively promotes the experience of Oakland Arena and RingCentral Coliseum events and services.
Answer inquiries, offers suggestions, and provides information to guests pertaining to Oakland Arena and RingCentral Coliseum and the various locations within the complex.
Provide an unsurpassed level of service to our guests.

Non-Exempt/Hourly $20.00

Qualifications

Strong written and verbal communication skills.
Must be able to work in a fast-paced environment and be able to act and think quick.

Education and/or Experience

A minimum education level of High School Diploma or equivalent.
A minimum of 0 to 1 years of related work experience.

Skills and Abilities

Strong interpersonal and organization skills.
Must be proactive in providing exceptional customer service.
Must be able to work in a team environment and interact with multiple departments with tact and professionalism.
Must be able to work flexible hours including nights, weekends, and holidays.

Physical Demands
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Must be able to stand and walk for extended periods of time.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Please ensure you apply on our ASM career site:

About the company

ASM Global is a venue & event management company based in LA, specializing in managing stadiums, convention centers, theaters, and unique venues.

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