Concessions Supervisor

Delaware North at UBS Arena; Elmont (NY); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at UBS Arena in Elmont, NY is hiring seasonal Concessions Supervisors to lead team members and deliver exceptional guest service during events. As a Concessions Supervisor you will assign duties, train staff, manage labor and cash handling, resolve complaints, and ensure accurate tip records while thriving in a fast-paced game-day environment.

This role offers weekly pay, development opportunities, and employee discounts, with outdoor seasonal shifts and flexible

Qualifications

• Experience working in a restaurant.
• Minimum of 2 years of supervisory experience preferred.
• Must be able to implement rules and direct employees.
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment.
• No college degree required.

Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Skills

Restaurant experience

Supervisory experience

Rule enforcement

Guest-focused service

Job description

The opportunity

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at UBS Arena in Elmont, New York. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, join the game day action.

Pay

$21.50 – $21.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More about you

• Experience working in a restaurant required
• Minimum of 2 years of supervisory experience preferred
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

Events

Source: Hospitality Online