Concessions Supervisor - Fast-Paced Guest Experience Lead

Delaware North at UBS Arena; Elmont (NY); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at UBS Arena in Elmont, NY is hiring seasonal Concessions Supervisors to lead team members and deliver exceptional guest service during events. As a Concessions Supervisor you will assign duties, train staff, manage labor and cash handling, resolve complaints, and ensure accurate tip records while thriving in a fast-paced game-day environment.

This role offers weekly pay, development opportunities, and employee discounts, with outdoor seasonal shifts and flexible

Qualifications

• Experience working in a restaurant.
• Minimum of 2 years of supervisory experience preferred.
• Must be able to implement rules and direct employees.
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment.
• No college degree required.

Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Skills

Restaurant experience

Supervisory experience

Rule enforcement

Guest-focused service

Job description

Delaware North Sportservice at UBS Arena in Elmont, NY is hiring seasonal Concessions Supervisors to lead team members and deliver exceptional guest service during events. As a Concessions Supervisor you will assign duties, train staff, manage labor and cash handling, resolve complaints, and ensure accurate tip records while thriving in a fast-paced game-day environment.

This role offers weekly pay, development opportunities, and employee discounts, with outdoor seasonal shifts and flexible