Concessions Supervisor

Delaware North at Nassau Veterans Memorial Coliseum; Uniondale (NY); On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at Nassau Coliseum in Uniondale, New York, is seeking a seasonal Concessions Supervisor to lead team members and deliver exceptional guest service during events.

You will assign duties, train staff, resolve guest complaints, manage labor and profits, ensure accurate cash handling, and assist with stock, inventory, and cashier duties as needed.

This position requires restaurant experience and at least 2 years of supervisory work; college degree not required.

Qualifications

• Restaurant-related experience required.
• Minimum 2 years supervisory experience preferred.
• Strong guest service and leadership skills.
• Ability to manage cash handling and shift coverage.

Responsibilities

• Assign duties to scheduled team members and assist with training.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Manage labor and profit loss.
• Ensure proper cash handling and tip record-keeping for the shift.
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary.

Skills

Restaurant experience

Supervisory experience

Guest service

Cash handling

Training and development

Job description

The opportunity

Delaware North Sportservice is hiring a seasonal Concessions Supervisor to join our team at Nassau Coliseum in Uniondale, New York. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

Pay

$25.00 – $28.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

More about you

• Experience working in a restaurant required
• Minimum of 2 years’ of supervisory experience preferred
• Must be able to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
• No college degree required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

Events