Concessions Stand Lead

Compass Group, North America; Madison (WI); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Instapay

Shopping Program

Health & Wellness

Discount Marketplace

Employee Assistance

Job summary

Levy Sector at UW–Madison is seeking a Concession Stand Lead to oversee day-to-day concession operations during Badger events, supervising a team of volunteers in a fast-paced setting. Anticipated start date in June.

You will lead, coach and organize staff, ensure safety and guest service, and coordinate restocking and cleanliness across the concession area during high-energy sports events and larger gatherings.

Qualifications

• Leadership experience: minimum of one year in a supervisory role.
• Strong verbal communication skills and a customer-focused mindset.
• Food service experience preferred, but not required.
• Must be 21+ years old (alcohol service requirement).
• Willingness to complete Responsible Alcohol Service & ServSafe/Food Handler certifications.
• Ability to lift 20–45 pounds and stay active during events.
• Available to work UW–Madison football home games and Kohl Center events.

Responsibilities

• Lead and supervise volunteer team, assign tasks, foster teamwork and accountability.
• Oversee concession stand operations for efficiency, safety and compliance.
• Maintain a clean, stocked, attractively merchandised stand.
• Deliver exceptional guest service, address questions and concerns promptly.
• Ensure compliance with food safety, sanitation and responsible alcohol standards.
• Monitor inventory and coordinate timely restocking during events.
• Communicate staffing needs and issues with supervisors.
• Perform additional duties to support event operations.

Skills

Leadership Experience

Communication Skills

Food Service Experience

Age Requirement

Certifications

Physical Requirements

Availability

Job description

Levy Sector

Position Title : Concessions Stand Lead @ Camp Randall Stadium & Kohl Center Arena

Pay Range : $17.50 to $18.50 + tips!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Summary: Join our team as a Concession Stand Lead and play a key role in delivering outstanding guest experiences at UW–Madison Badger sporting events with Levy. In this leadership position, you will oversee day-to-day concession stand operations while supervising and supporting a team of volunteers. This is an exciting opportunity for a motivated leader who thrives in a fast-paced, high-energy environment and enjoys leading teams during major sporting events. Anticipated start date in June.

Key Responsibilities

• Team Leadership & Supervision: Supervise, train, and support volunteer group members, assigning tasks based on strengths and operational needs.Foster teamwork, motivation, and accountability to ensure efficient stand operations.

• Stand Operations Management: Oversee all concession stand operations to ensure efficiency, safety, and compliance with company and venue guidelines.Proactively identify and resolve operational challenges during events.

• Organization & Cleanliness: Maintain a clean, safe, and well-organized concession stand at all times.Ensure products are properly stocked, displayed, and merchandised.

• Guest Experience: Deliver exceptional guest service by creating a welcoming atmosphere, answering questions, and addressing concerns promptly and professionally.

• Compliance & Safety: Ensure compliance with all food safety, sanitation, and Responsible Alcohol Service standards.Promote a safe working environment for team members and guests.

• Inventory & Product Management: Monitor inventory levels throughout events and coordinate timely restocking of products.

• Communication: Maintain clear and timely communication with supervisors regarding staffing needs, inventory issues, or operational concerns.

• Additional Responsibilities: Perform other duties as assigned to support successful event operations.

Qualifications

• Leadership Experience: Minimum of one year of leadership or supervisory experience with the ability to guide and motivate a team.

• Communication Skills: Strong verbal communication skills and a customer-focused mindset.

• Food Service Experience: Previous food service experience preferred, but not required.

• Age Requirement: Must be 21 years of age or older (required for alcohol service).

• Certifications: Willingness to complete Responsible Alcohol Service Certification & Food Handler's ServSafe Certification.

• Physical Requirements: Ability to lift 20–45 pounds and remain active for the duration of events.

• Availability: Must be available to work all UW–Madison football home games and the majority of sporting events at the Kohl Center Arena.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app

• Associate Shopping Program

• Health and Wellness Program

• Discount Marketplace

• Employee Assistance Program

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf