Concessions Ops & Compliance Analyst (Federal)

National Park Service (DOI); Port Angeles (WA); On-site; USD 57,000 - 90,000; Full time

Job summary

National Park Service in Port Angeles, WA seeks a Concessions Management Specialist to provide analytical and operational support for the Commercial Services Program. This is a permanent, full-time position at the GS-7/9 level with opportunities for advancement.

Responsibilities include interpreting laws and regulations, developing commercial services documents, monitoring operations, analyzing program data, and coordinating with stakeholders to ensure compliant and efficient concession

Responsibilities

• Interprets and applies laws, regulations, policies, and contract provisions governing commercial services; advises providers on regulatory requirements and ensures compliance.
• Assists with planning and development of commercial services documents including prospectuses, operating plans, leases, and CUAs.
• Monitors and evaluates concession and CUA operations; reviews required reports, conducts site visits, and verifies adherence to contract terms.
• Collects, tracks, and analyzes qualitative and quantitative data for compliance and decision-making.
• Provides customer service and resolves stakeholder issues; liaises between providers, park staff and the public.
• Supports financial oversight and business analysis; tracks franchise fees, receipts, rent payments, and submissions.
• Participates in negotiations and issue resolution; supports routine tasks at GS-7 and applies strategies at GS-9.
• Assists with asset management and facility review; supports inventories and maintenance reviews.

Job description

National Park Service in Port Angeles, WA seeks a Concessions Management Specialist to provide analytical and operational support for the Commercial Services Program. This is a permanent, full-time position at the GS-7/9 level with opportunities for advancement.

Responsibilities include interpreting laws and regulations, developing commercial services documents, monitoring operations, analyzing program data, and coordinating with stakeholders to ensure compliant and efficient concession