Concessions Management Specialist

National Park Service; Port Angeles (WA); Remote; USD 57.000 - 90.000; Vollzeit

Zusammenfassung

The National Park Service is seeking a Concessions Management Specialist to provide analytical and operational support for the Commercial Services Program. The role involves interpreting laws, advising commercial service providers on regulatory requirements, and ensuring ethical conduct in contracting activities.

You will collect and analyze program data, track franchise fees and rent payments, support financial oversight, and assist in negotiations and asset management.

Qualifikationen

• Submission of unofficial transcripts is acceptable, but official transcripts may be required prior to start.
• Foreign education may require evaluation to be deemed equivalent to U.S. credentials.

Aufgaben

• Apply laws, regulations, and policies governing commercial services operations and advise providers on regulatory requirements.
• Support planning and development of commercial services documents, including leases and operating plans, at the GS-7/GS-9 level.
• Monitor and evaluate commercial operations, conduct site visits, and verify compliance with contract terms.
• Collect, track, and analyze program data and manage data in systems like FMSS, PMIS, and SharePoint.
• Serve as a liaison between commercial service providers, park staff, and the public; assist in negotiations and issue resolution.
• Assist with asset management, facility review, and maintenance planning; support financial oversight and cost recovery analyses.

Jobbeschreibung

You will serve as a Concessions Management Specialist with National Park Service. The purpose of this position is to provide analytical and operational support for the Commercial Services Program.

Key Responsibilities

Some of the major duties you will perform include but are not limited to the following: Apply Laws, Regulations, and Policies Interprets and applies laws, regulations, policies, procedures, and contract provisions governing commercial services operations. Advises commercial service providers on regulatory requirements, communicates updates, and ensures compliance and ethical conduct in all contracting-related activities.

Assist with Commercial Services Development Supports planning and development of commercial services documents including prospectuses, operating plans, maintenance plans, leases, and CUA requirements. At the GS-7 level, work is developmental; at the GS-9 level, responsibilities expand to evaluating proposals and supporting contract development processes.

Monitor and Evaluate Commercial Operations Conducts or assists with compliance evaluations of concession and CUA operations. Reviews required reports, conducts site visits, and verifies adherence to contract terms and conditions. Supports environmental, public health, operational, maintenance, and risk management evaluations.

Collect, Track, and Analyze Program Data Gathers, organizes, and analyzes qualitative and quantitative data used for compliance, feasibility studies, comparability analysis, concessioner claims, and operational decision-making. Enters and manages data in systems such as FMSS, PMIS, and SharePoint. Provide Customer Service and Resolve Stakeholder Issues Serves as a liaison between commercial service providers, park staff, and the public.

Responds to inquiries, drafts responses to complaints, investigates issues, and maintains professional relationships with stakeholders. Provides information to support park management decisions. Support Financial Oversight and Business Analysis Tracks franchise fees, receipts, rent payments, and financial submissions. Reviews rate proposals and cost recovery analyses.

Assists in analyzing operational financial data and identifying trends that inform decision-making about commercial services and CUA operations. Participate in Negotiations and Issue Resolution At the GS-7 level, participates in negotiation activities as a trainee, supporting routine and well-precedented tasks. At the GS-9 level, applies foundational negotiation strategies to resolve standard commercial service issues and recommend solutions.

Assist with Asset Management and Facility ReviewSupports contractor-led real property inventories and condition assessments. Reviews annual maintenance plans, evaluates facility conditions, and verifies completion of required work. Helps monitor and reconcile repair and maintenance reserve fund activities. Duties will be developmental in nature when filled below the full performance level.

Requirements & Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position.

Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.

For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications

Which agency is hiring for this position?

This position is with National Park Service, Department of the Interior.

What is the salary for this position?

The posted pay range is $56715 - $90190/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-16.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.