Concessions Attendant | Wings Event Center | PT

Radisson-Hotel-Group; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Radisson-Hotel-Group is seeking a Concessions Associate to deliver friendly customer service, take orders, stock and sanitize work areas, and assist with food preparation. You will operate the register, handle transactions, and support opening/closing duties in a fast-paced hotel concession stand.

The role requires long periods of standing, ability to lift up to 40 pounds, and compliance with safety and health codes. Evenings, nights, weekends, and holidays shifts are common.

Qualifications

• Excellent customer service skills.
• Ability to handle cash transactions accurately.
• Knowledge of safe food handling and sanitation practices.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Receive and process customer orders promptly and courteously.
• Stock supplies and ensure clean, organized concession area.
• Operate cash register and manage change funds.
• Perform opening and closing duties and maintain hygiene standards.
• Answer customer questions and assist with inquiries.
• Manage customer flow and supports teammates during service.
• Prepare, cook, assemble and serve food items as needed.
• Demonstrate multitasking and teamwork throughout shifts.

Skills

Customer service

Cash handling

Food handling

Teamwork

Job description

Job DescriptionWHAT YOU’LL BE DOING:May include, but not limited to:Receive and take customer orders in a timely and courteous mannerEnsure regular stocking of all supplies and food materialsEnsure storage area and refrigerators are clean and sanitizedOperate cash register and change fundsPerform various opening and closing dutiesMaintain a clean, neat, and organized concession standAnswer customer queriesManage customer traffic and cash register operationsEnsure excellent food preparation and handling skillsServing, cooking, preparing and assembling foodMultitasking and team work used on a daily basisWHAT YOU NEED FOR THIS POSITION:Excellent customer service skillsWork evenings, nights, weekends and holidaysAble to stand for long periods of time, up to 8 hours or moreAble to stoop and bendAble to lift up to 40 pounds from time to timeAble to comply with safety and health code standardsAble to handle responsibilities that require repetitive motion tasksAble to comply with Michigan Liquor Laws outlined in TIPs training