Concession Stand Lead | Wings Event Center | FT

Radisson-Hotel-Group; Kalamazoo (MI); On-site; USD 17,000 - 23,000; Full time

Job summary

Radisson-Hotel-Group is seeking a Food & Beverage team member to supervise and service food and beverages at our event center. This role requires strong customer service and adherence to safety policies.

You will stand for long hours, lift up to 40 pounds, and work evenings, nights, weekends, and holidays while ensuring inventory, money handling, and proper food labeling are maintained with accuracy.

Qualifications

• Excellent customer service skills.
• Able to work evenings, nights, weekends and holidays.
• Able to stand for long periods, up to 8 hours or more.
• Able to stoop and bend.
• Able to lift up to 40 pounds occasionally.
• Compliance with safety and health code standards; able to handle repetitive motions.

Responsibilities

• Supervise preparation and service of food/beverage to patrons in a friendly and efficient manner.
• Operate and maintain the F&B stand in compliance with Health Code and Event Center policies.
• Ensure proper I.D. checks and adherence to Michigan Liquor Law beer limits.
• Oversee handling of money, tips, and countable items; provide change when needed.
• Report employee discipline problems to the F&B Manager.
• Train staff on proper clean-up procedures.
• Inspect stand for cleanliness, labeling, and proper storage before dismissal.
• Submit spoilage items to the spoilage bucket and maintain records.

Skills

Excellent customer service skills

Job description

Job DescriptionWHAT YOU’LL BE DOING:May include, but not limited to:Supervise preparation and service of food/beverage to patrons in a friendly and efficient mannerOperate and maintain the Food & Beverage stand in compliance with the Health Code and Event Center policies including Michigan Liquor Law mandated procedures.Ensures all employees properly check I.D., assuring compliance with one beer limit - as directed by the F&B Manager.Ensures that all employees know and use proper food portions, and that all employees know and serve food at proper temperatures.Oversee proper handling of money, tips, and countable items by employees and provide change when needed.Report employee discipline problems to the F&B Manager.Train all staff on proper clean-up proceduresInspect stand for cleanliness and proper food labeling and storage before dismissing any staffRetain at least 2 staff members for inspection by the F&B Manager.Count in all items at beginning of event; count out at end; record on paperworkCheck in all requisitioned items before and during the event; record on paperworkMaintain spoilage bucket and record all containers and food/beverage spoiledSubmit spoiled items in the spoilage bucket at end of eventRequest change as neededComplete the sales report and submit with bank and depositComplete and submit requisition for next event with sales reportReport any items which need repair or replacementWHAT YOU NEED FOR THIS POSITION:Excellent customer service skillsWork evenings, nights, weekends and holidaysAble to stand for long periods of time, up to 8 hours or moreAble to stoop and bendAble to lift up to 40 pounds from time to timeAble to comply with safety and health code standardsAble to handle responsibilities that require repetitive motion tasks