Concession Stand Lead | Wings Event Center | FT

Radisson Plaza Hotel; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Greenleaf Hospitality Group is seeking an attentive Food & Beverage Supervisor to oversee the stand at events and ensure quality service. You will supervise staff, enforce health and safety standards, and manage money handling and documentation for each event.

Responsibilities include coordinating requisitions, maintaining cleanliness, training staff, and ensuring accurate records of sales and spoilage. This role requires long hours on your feet, lifting up to 40 pounds, and working evenings and

Qualifications

• Excellent customer service skills.
• Ability to work evenings, nights, weekends and holidays.
• Able to stand for long periods of time, up to 8 hours or more.
• Able to lift up to 40 pounds from time to time.
• Able to comply with safety and health code standards.
• Able to handle responsibilities that require repetitive motion tasks.

Responsibilities

• Supervise preparation and service of food/beverage to patrons.
• Operate and maintain the Food & Beverage stand in compliance with Health Code.
• Ensures all employees check I.D. and liquor policies as directed.
• Ensure proper food portions and serving temperatures by staff.
• Oversee handling of money, tips, and cash counts.
• Report staff discipline to the F&B Manager.
• Train staff on proper clean-up procedures.
• Inspect stand for cleanliness, labeling and storage.
• Count and record items at start/end of events.
• Submit spoiled items and maintain spoilage records.
• Prepare and submit sales reports and requisitions for next events.
• Identify items needing repair or replacement.

Skills

Customer service

Event supervision

Cash handling

Food safety

Job description

Job Description

WHAT YOU'LL BE DOING:

• Supervise preparation and service of food/beverage to patrons in a friendly and efficient manner
• Operate and maintain the Food & Beverage stand in compliance with the Health Code and Event Center policies including Michigan Liquor Law mandated procedures.
• Ensures all employees properly check I.D., assuring compliance with one beer limit - as directed by the F&B Manager.
• Ensures that all employees know and use proper food portions, and that all employees know and serve food at proper temperatures.
• Oversee proper handling of money, tips, and countable items by employees and provide change when needed.
• Report employee discipline problems to the F&B Manager.
• Train all staff on proper clean-up procedures
• Inspect stand for cleanliness and proper food labeling and storage before dismissing any staff
• Retain at least 2 staff members for inspection by the F&B Manager.
• Count in all items at beginning of event; count out at end; record on paperwork
• Check in all requisitioned items before and during the event; record on paperwork
• Maintain spoilage bucket and record all containers and food/beverage spoiled
• Submit spoiled items in the spoilage bucket at end of event
• Request change as needed
• Complete the sales report and submit with bank and deposit
• Complete and submit requisition for next event with sales report
• Report any items which need repair or replacement

WHAT YOU NEED FOR THIS POSITION:

• Excellent customer service skills
• Work evenings, nights, weekends and holidays
• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Able to lift up to 40 pounds from time to time
• Able to comply with safety and health code standards
• Able to handle responsibilities that require repetitive motion tasks

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