Concession Stand Lead | Wings Event Center | PT

Greenleaf Hospitality Group; United States; On-site; USD 17,000 - 25,000; Full time

Job summary

Greenleaf Hospitality Group in Kalamazoo, MI operates a Food & Beverage stand at events. You will supervise preparation and service, ensure health code compliance, and maintain accurate cash handling and paperwork.

We require excellent customer service, ability to stand for long periods, lift up to 40 pounds, and to work evenings, nights, weekends and holidays. Training staff and upholding safety standards are essential to success.

Qualifications

• Excellent customer service skills.
• Works evenings, nights, weekends and holidays.
• Able to stand for long periods of time, up to 8 hours or more.
• Able to stoop and bend.
• Able to lift up to 40 pounds from time to time.
• Able to comply with safety and health code standards.
• Able to handle responsibilities that require repetitive motion tasks.

Responsibilities

• Supervise preparation and service of food/beverage to patrons in a friendly and efficient manner.
• Operate and maintain the Food & Beverage stand in compliance with the Health Code and Event Center policies including Michigan Liquor Law mandated procedures.
• Ensure all employees properly check I.D., assuring compliance with one beer limit as directed by the F&B Manager.
• Ensure that all employees know and use proper food portions and serve food at proper temperatures.
• Oversee cash handling, tips, and deposits; provide change when needed.
• Report employee discipline problems to the F&B Manager.
• Train staff on proper cleanup procedures and sanitation.
• Inspect stand for cleanliness and proper labeling and storage before staff dismissal.

Skills

Customer service

Standing for long periods

Lifting up to 40 pounds

Safety compliance

Job description

Job Description

WHAT YOU’LL BE DOING

• Supervise preparation and service of food/beverage to patrons in a friendly and efficient manner
• Operate and maintain the Food & Beverage stand in compliance with the Health Code and Event Center policies including Michigan Liquor Law mandated procedures.
• Ensures all employees properly check I.D., assuring compliance with one beer limit - as directed by the F&B Manager.
• Ensures that all employees know and use proper food portions, and that all employees know and serve food at proper temperatures.
• Oversee proper handling of money, tips, and countable items by employees and provide change when needed.
• Report employee discipline problems to the F&B Manager.
• Train all staff on proper clean-up procedures
• Inspect stand for cleanliness and proper food labeling and storage before dismissing any staff
• Retain at least 2 staff members for inspection by the F&B Manager.
• Count in all items at beginning of event; count out at end; record on paperwork
• Check in all requisitioned items before and during the event; record on paperwork
• Maintain spoilage bucket and record all containers and food/beverage spoiled
• Submit spoiled items in the spoilage bucket at end of event
• Request change as needed
• Complete the sales report and submit with bank and deposit
• Complete and submit requisition for next event with sales report
• Report any items which need repair or replacement

WHAT YOU NEED FOR THIS POSITION

• Excellent customer service skills
• Work evenings, nights, weekends and holidays
• Able to stand for long periods of time, up to 8 hours or more
• Able to stoop and bend
• Able to lift up to 40 pounds from time to time
• Able to comply with safety and health code standards
• Able to handle responsibilities that require repetitive motion tasks