Toledo Complex Food & Beverage - Concession Stand Lead

Legends Music, LLC; Huntington Beach (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

ASM Global-SMG is seeking a Stand Lead to oversee operations at the Toledo Complex, which includes the Huntington Center and Glass City Center. The role involves supervising staff, managing inventory, and ensuring compliance with health guidelines while providing excellent guest service.

The ideal candidate will have prior food service experience and demonstrate strong supervisory skills. A positive attitude and the ability to thrive in a fast-paced environment are essential.

Qualifications

• Previous experience in food service required.
• Ability to handle inventory efficiently.
• Must be at least 18 years old.

Responsibilities

• Oversee operation of assigned concession stand.
• Train and supervise staff.
• Manage inventory and ensure cleanliness.
• Provide exceptional guest service.

Skills

Customer service

Inventory management

Supervisory skills

Positive demeanor

Job description

PRIMARY FUNCTION

The Toledo Complex includes the Huntington Center and the Glass City Center, and this role provides support across both locations. Under the direction of the Concessions Manager and/or the Concessions Supervisor the Stand Lead is responsible for the complete operation of assigned concession stand. Trains personnel, supervises, and directs the work activities of others.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Reports for scheduled work in a timely manner and is in complete uniform, with a neat and clean personal appearance.
• Must always maintain a friendly, positive attitude and a professional demeanor.
• Supervises and coordinates activities of vendors.
• Assigns duties within the stand.
• Analyzes and resolves all problems with the assistance of Concessions Supervisor and/or other management.
• Oversees and/or participates in stand set-up and closing procedures.
• Ensures that all workstations and the back of stand and storerooms remain clean and sufficiently stocked. Orders replacement stock as necessary.
• Efficiently and accurately completes required paperwork.
• On an event basis, ensures accuracy of opening and closing inventory, product transfers, and spoilage.
• Ensures accurate transaction totals during load purchases.
• Always keeps a quality appearance of the concession location.
• Must be knowledgeable of all positions and able and willing to fill any position in the location if needed.
• Manages staff to ensure food preparation meets guidelines set by Legends and the Board of Health.
• At closing, works with other stand personnel to properly clean equipment and organize stock for next event.
• Performs and completes other duties as assigned by management.

KNOWLEDGE, SKILLS, AND ABILITIES

• Prior experience as a stand attendant or other food service worker is necessary; training is provided.
• Prior supervisory experience is helpful.
• Must be pleasant, courteous and enjoy working with people.
• Must be able to handle inventory efficiently.
• Must be able to work long periods.
• Must be able to remain calm in stressful situations.
• Must be able to smile, maintain positive body language, and consistently provide positive guest service.
• Must be able to make generalizations, evaluations, and decisions without immediate supervision.

MINIMUM QUALIFICATIONS

• Must be at least 18 years old
• Must be willing to work hours that vary, according to the event schedule
• Must be able to work in a fast-paced environment
• Must have basic computer skills

PHYSICAL REQUIREMENTS

Constant standing, walking, bending, and repetitive motions with the ability to stoop, lift, turn, push, grasp, handle, and reach. Able to perform normal lifting of stock up to 50 lbs.

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.