Concession Stand Lead | Wings Event Center | PT

Greenleaf Hospitality Group; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Greenleaf Hospitality Group in Kalamazoo, MI is seeking a Food & Beverage Stand Supervisor to oversee stand operations during events. The role focuses on supervising prep and service, enforcing health and safety standards, managing cash and inventory, and training staff to ensure guest satisfaction.

The candidate should have excellent customer service, be able to stand for long hours, and lift up to 40 pounds.

Qualifications

• Excellent customer service skills.
• Able to stand for long periods (8+ hours).
• Able to lift up to 40 pounds occasionally.

Responsibilities

• Supervise preparation and service of food/beverage to patrons.
• Operate and maintain the Food & Beverage stand in compliance with Health Code and event center policies.
• Ensure all employees check I.D. and follow liquor limits as directed by F&B Manager.
• Ensure proper portions and serving temperatures of food.
• Oversee cash handling, tips, and paperwork.
• Train staff on proper cleanup procedures and cleanliness checks.
• Inspect stand for cleanliness, labeling, and proper storage.
• Maintain spoilage logs and report damaged items.
• Record requisitions and sales with accurate paperwork.

Skills

Excellent customer service

Stand for long periods

Lift up to 40 pounds

Job description

Job Description

WHAT YOU’LL BE DOING:

May include, but not limited to:

• Supervise preparation and service of food/beverage to patrons in a friendly and efficient manner

• Operate and maintain the Food & Beverage stand in compliance with the Health Code and Event Center policies including Michigan Liquor Law mandated procedures.

• Ensures all employees properly check I.D., assuring compliance with one beer limit - as directed by the F&B Manager.

• Ensures that all employees know and use proper food portions, and that all employees know and serve food at proper temperatures.

• Oversee proper handling of money, tips, and countable items by employees and provide change when needed.

• Report employee discipline problems to the F&B Manager.

• Train all staff on proper clean-up procedures

• Inspect stand for cleanliness and proper food labeling and storage before dismissing any staff

• Retain at least 2 staff members for inspection by the F&B Manager.

• Count in all items at beginning of event; count out at end; record on paperwork

• Check in all requisitioned items before and during the event; record on paperwork

• Maintain spoilage bucket and record all containers and food/beverage spoiled

• Submit spoiled items in the spoilage bucket at end of event

• Request change as needed

• Complete the sales report and submit with bank and deposit

• Complete and submit requisition for next event with sales report

• Report any items which need repair or replacement

WHAT YOU NEED FOR THIS POSITION:

• Excellent customer service skills

• Work evenings, nights, weekends and holidays

• Able to stand for long periods of time, up to 8 hours or more

• Able to stoop and bend

• Able to lift up to 40 pounds from time to time

• Able to comply with safety and health code standards

• Able to handle responsibilities that require repetitive motion tasks