Concert Operations Coordinator

Global Arts Live; Cambridge (MA); Hybrid; USD 60,000 - 65,000; Full time

Job summary

Global Arts Live seeks a Concert Operations Coordinator to oversee logistics for international, national, and local artists in concert operations. This full-time role requires experience in live concert production, with responsibilities including artist liaison and contract administration. Located in Cambridge, MA, the role supports a newly opening performing arts center and engages in community initiatives, ensuring seamless concert experiences.

Benefits

Health, dental, disability and life insurance

Flexible spending account

Paid vacation, sick, and personal days

10 paid holidays

Qualifications

• Minimum two years of experience in live concert operations and production required.
• Technical knowledge of lighting, audio, and video is a plus.
• Prior project management and experience tracking concert expenses are preferred.

Responsibilities

• Coordinate logistics for concerts, artist hospitality, and concert production.
• Liaison with artists, agents, and venue staff for performance success.
• Solicit quotes and manage production budgets and contracts.

Skills

Communication

Problem-solving

Detail-oriented

Project Management

Tools

Technical production

Job description

Global Arts Live

Cambridge, MA, United States

ORGANIZATIONAL OVERVIEW

For over 30 years, Global Arts Live has been a leading force in bringing exceptional global music and dance to stages across Greater Boston. We aspire to transcend borders, cultivate community, and enrich lives through cultural diversity and artistic expression. To date, we have presented more than 800 artists from over 70 countries, performing in over 1,500 events attended by more than 1 million people.

We are in the midst of unprecedented growth as we launch a state-of-the-art performing arts center in Kendall Square, Cambridge, MA, to open in September 2026. Supported by a $20M campaign, this new venue which includes a 400-seat theater, 125-seat cabaret space, and rehearsal studio, will further our mission and amplify our impact.

CONCERT OPERATIONS COORDINATOR JOB OVERVIEW

Global Arts Live seeks a Concert Operations Coordinator to play a critical role in presenting international, national, and local artists through concert operations, production coordination and artistic administration. Specifically, you will support all aspects of logistics for presented concerts, including artist hospitality and concert production taking place at multiple venues in greater Boston, as well as at our new performing arts center at 585 Main Street in Cambridge.

RESPONSIBILITIES

Liaison to Artists and Agents

• Working with the Director of Production advance and fulfill all concert-related requests and requirements while working within designated concert production budgets.
• Support artists, artist representatives, venue staff, and outside contractors via proactive, thoughtful communication, while maintaining strong relationships and ensuring successful performances.
• Serve as the onsite Global Arts Live representative at venues among artists, tour managers, agents, venue staff, etc.

Concert Production

• Coordinate staging, security, sound and lighting equipment, backline, insurance (in tandem with Finance and other Production staff), transport, hotel, and backstage hospitality needs.
• Coordinate master class and other community engagement logistics, working with Community Engagement Manager, artists and agents.
• Maintain hospitality inventory.

Production Administration

• Solicit and negotiate quotes from production vendors.
• Support the Director of Artistic Programs in tracking certain production expenses and financial reconciliations of performances, including invoice payment, petty cash, and reimbursements; produce financial settlements for artist management companies when applicable.
• Support cross-departmental projects that have artist and performance implications, including but not limited to special events,educational and audience engagement initiatives.

Contract Administration

• Working with the Director of Artistic Programming oversee and track programming department contracts and payments for agreements (venue rentals, artist and management contracts, independent contractors, and vendors).
• Work with the Director of Artistic Programs, Finance department, and artists/management companies to ensure appropriate state and federal tax withholding.
• Other duties as required

QUALIFICATIONS

Not sure you meet 100% of our qualifications? Research shows that cis men apply for jobs when they fulfill an average of 60% of the criteria, while others tend only to apply if they meet every requirement. If you believe that you could excel in this

role, we encourage you to apply.

We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. So, whether you're taking the next step in your career path, looking to transition, or returning to work after a gap in employment, we will be glad to have you on our radar.

• Minimum two years of experience in live concert operations and production required. Experience in advancing concert production and logistics preferred.
• Familiarity with technical production including lighting, audio, video. Professional experience in at least one discipline is a plus.
• Detail-oriented self-starter who can efficiently handle multiple projects. simultaneously, effective in a fast-paced environment, willing to take on a variety of tasks, with impeccable follow-through.
• Ability to thoughtfully analyze situations, problem-solve, persevere despite unfamiliar territory. Desire to always strive to exceed expectations.
• Proactive, strong communicator skills with ability to remain tactful and supportive in stressful situations. Proven ability to achieve results when working collaboratively with a wide range of people, cultures, and ideas.
• Flexible schedule, ability to work nights and weekends.
• Prior project management experience
• Prior experience tracking concert expenses

OTHER REQUIREMENTS:

• Ability to lift 40 lbs
• Driver's license

HOURS

• Regular M-F office hours (remote work permitted for 25% of week) plus evening and weekend hours during performance season (September - June).

COMPENSATION

This is a full-time, exempt position with an annual salary range of $60,000 to $65,000, commensurate with experience. Benefits include health, dental, disability and life insurance; SIMPLE Cafeteria flexible spending account; paid vacation, sick, and personal days; and 10 paid holidays.

TO APPLY

1. Please apply through https://globalartslive.applicantpro.com/jobs/ and submit a resume and cover letter.
2. You are encouraged to apply as soon as possible since interviews will be scheduled on a rolling basis.
3. No postal mail, no phone calls, please.

Reflecting the artists we present and the audiences we serve, Global Arts Live is an equal opportunity employer and welcomes applications from candidates demonstrating diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Global Arts Live is committed to creating a work environment that values respect, integrity, diversity, and inclusion.