Concert & Artist Experience Coordinator

City Winery Chicago; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

City Winery Chicago is seeking a Concert Coordinator to manage artist hospitality and liaison between the venue and artists on show days. You will act as a brand ambassador, coordinating needs with operations and artist management to ensure a smooth day-of-show experience.

Ideal candidates will have hospitality or events experience, strong organizational and communication skills, and the ability to handle multiple tasks in a dynamic live entertainment setting.

Qualifications

• Minimum 1 year in the entertainment industry, hospitality background preferred.
• Excellent organizational, communication, interpersonal and planning skills.
• Quick problem-solving capabilities in fast-paced settings.
• Ability to manage multiple projects and deadlines simultaneously.
• Must be self-reliant and able to meet tight deadlines.
• Experience with event logistics and management.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Create a hospitable, welcoming environment for all artists.
• Present a clean, presentable greenroom and stock materials; maintain pre-show readiness.
• Handle artist details and settlements with accuracy and discretion on payment night.
• Coordinate artist merchandise setup and settlement.
• Assist with meet and greets and VIP programs during shows.
• Arrange hospitality needs and special requests before artist arrival.
• Facilitate hospitality, beverages, meals, and service staff for artists.
• Maintain a positive artist experience and exceed expectations.
• Navigate venue conditions including tight spaces, dark rooms, and loud environments.
• Perform other duties as needed by the business.

Skills

Organizational skills

Communication

Interpersonal skills

Planning

Problem solving

Job description

City Winery Chicago is seeking a Concert Coordinator to manage artist hospitality and liaison between the venue and artists on show days. You will act as a brand ambassador, coordinating needs with operations and artist management to ensure a smooth day-of-show experience.

Ideal candidates will have hospitality or events experience, strong organizational and communication skills, and the ability to handle multiple tasks in a dynamic live entertainment setting.